All Content tagged with Account Support

**For some odd reason, our account is on the verge of deletion.** As a young startup, we didn't know about certain costs and auto-scaling problematic configurations, which isn't a unique case. We st...

My account was judged to be at risk of intrusion, when I received such a reminder email, I needed to upload it to my account to answer one to four questions, when I checked one by one and then changed...

I have tried several time to complete the signin process in which its showing an error message telling that "error in processing your request while credit\debit card verification "

My company's account was breached by a third party. A key was compromised. I noticed the breach and took action, I informed aws team. They stopped some of our services including lambdas and other api ...

Hi there, We lost administrative access to a KMS CMK. This is the result of a role being recreated I guess. The root user is not able to update the key policy either. In this situation, I know the on...

AWS has been down for about 15 minutes, and I checked the health status indicators and they all said everything was fine as far as I could see. The status page i found was here: https://health.aws.ama...

I have valid payment information, no outstanding payments, and have had this account since 2020. This is the first time I've logged into it in a couple of years, and I'm met with "This account is cur...

I run all my services using aws (Route 53, S3, EC2). I cannot sign in into my root account because the email is on aws DNS. Today morning all my services are non functional. Just need help with reacti...

Hi I've logged several requests with AWS Training & Certification customer support team to update the spelling of my name, the end of July support team said they would get an answer within 24 hours o...

Hello I accidentally created a CMK in another region that I'm not using with Terraform. However, when I attempt to delete the CMK using terraform destroy, it cannot be deleted. I have tried deleting ...