Questions tagged with Support Case
Content language: English
Select up to 5 tags to filter
Sort by most recent
Browse through the questions and answers listed below or filter and sort to narrow down your results.
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
2
answers
0
votes
55
views
asked 3 days agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
1
answers
0
votes
95
views
asked 4 days agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
1
answers
0
votes
136
views
asked 8 days agolg...
I have logged in to aws(Root user) to create a support case. An error message pops up as "You dont have necessary IAM permission to view that support case". How and where else can i contact support?
4
answers
0
votes
73
views
asked 10 days agolg...
My support caselg...
i have created a case , but its not assigned yet , please let me know how can i escalate it.
1
answers
0
votes
74
views
asked 17 days agolg...
Hi,
I opened a support case with aws and they responded back to me via email, however whenever I try responding back (I just reply to the same email that I received) I get an immediate auto response...
3
answers
0
votes
130
views
asked 17 days agolg...
It's been almost 4 days since we opened the case ( case id: *************** ) and haven't received a response yet, it's still in the unassigned status.
This delay is concerning, especially...
1
answers
0
votes
111
views
asked 25 days agolg...
We are a long-time paying customer (for approximately a decade) and recently received an email from Amazon that seems unusual. While the email address appears to be genuine, I'd like to confirm its...
2
answers
0
votes
305
views
asked a month agolg...
I have created another account using different email address and different phone number. I have verified my payment and everything else. But at phone number verification after putting my number it...
1
answers
0
votes
205
views
asked a month agolg...
I am attempting to release an EIP from my account. The reverse DNS record has been previously removed. I am getting a message that it cannot be released as it is locked to my account and to contact...
1
answers
0
votes
115
views
asked 2 months agolg...
I created an AWS support case about 10 days ago. It was kind of simple in nature. I had a Step Function which was in delete phase for almost a month. I double checked in the Management Console, and...
2
answers
0
votes
285
views
asked 2 months agolg...
I have created AWS account a while back but I didn't have need for the cloud shell until now. While connecting it gives this error
"Unable to start the environment. You must verify your account...
2
answers
0
votes
210
views
asked 2 months agolg...