Questions tagged with Support Case
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Very bad paid support account response, why?
From 24 hours, no response on my tickets, why?
3
answers
0
votes
48
views
asked 20 hours agolg...
I'm trying for (2+) weeks to resolve my Cloudfront error and the AWS Support agent seems out of ideas.
It's disappointing as AWS Support should add efficiency and productivity to the...
1
answers
0
votes
192
views
asked 9 days agolg...
cannot see billing options, or even account settings to change the root user.
currently using connect to service cloud voice with Salesforce and lot of settings (clickable) links are basically leading...
1
answers
0
votes
391
views
asked 15 days agolg...
we have AWS Business supports but whenever we raise RDS related queries even with production system impaired severity. AWS takes more time to associate an agent. It's really bad to say that from...
2
answers
0
votes
80
views
asked 19 days agolg...
Hi team, we have AWS Developer support with 12h response time for system impaired, we are facing a difficulty and raised a ticket its been 2 days still its unassigned
2
answers
0
votes
251
views
asked a month agolg...
I recently changed the root account email for my AWS account after undergoing OTP verification successfully. Upon checking the profile section, it indicated that the email had indeed been changed....
1
answers
0
votes
245
views
asked a month agolg...
Hi Didier_Durand,
I would like to address this question to Didier_Durand, who is a moderator on this platform. I am curious about the benefits of reposting that some users are engaging in. It seems...
Accepted AnswerSupport Case
2
answers
0
votes
200
views
asked 2 months agolg...
I requested to reach concerto. A server is created for me. However, as you see in the uploaded photo , there is a login id and password. As I couldn't see any information about ID in the outputs...
2
answers
0
votes
181
views
asked 2 months agolg...
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
2
answers
0
votes
145
views
asked 2 months agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
1
answers
0
votes
200
views
asked 2 months agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
1
answers
0
votes
289
views
asked 2 months agolg...
I have logged in to aws(Root user) to create a support case. An error message pops up as "You dont have necessary IAM permission to view that support case". How and where else can i contact support?
4
answers
0
votes
147
views
asked 2 months agolg...