Questions tagged with Support Case
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Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
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296
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asked 2 months agolg...
I have logged in to aws(Root user) to create a support case. An error message pops up as "You dont have necessary IAM permission to view that support case". How and where else can i contact support?
4
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155
views
asked 2 months agolg...
My support caselg...
i have created a case , but its not assigned yet , please let me know how can i escalate it.
1
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159
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asked 2 months agolg...
Hi,
I opened a support case with aws and they responded back to me via email, however whenever I try responding back (I just reply to the same email that I received) I get an immediate auto response...
3
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0
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213
views
asked 2 months agolg...
It's been almost 4 days since we opened the case ( case id: *************** ) and haven't received a response yet, it's still in the unassigned status.
This delay is concerning, especially...
1
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192
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asked 3 months agolg...
We are a long-time paying customer (for approximately a decade) and recently received an email from Amazon that seems unusual. While the email address appears to be genuine, I'd like to confirm its...
2
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713
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asked 3 months agolg...
I have created another account using different email address and different phone number. I have verified my payment and everything else. But at phone number verification after putting my number it...
1
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335
views
asked 3 months agolg...
I am attempting to release an EIP from my account. The reverse DNS record has been previously removed. I am getting a message that it cannot be released as it is locked to my account and to contact...
1
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193
views
asked 3 months agolg...
I created an AWS support case about 10 days ago. It was kind of simple in nature. I had a Step Function which was in delete phase for almost a month. I double checked in the Management Console, and...
3
answers
0
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390
views
asked 4 months agolg...
I have created AWS account a while back but I didn't have need for the cloud shell until now. While connecting it gives this error
"Unable to start the environment. You must verify your account...
2
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0
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284
views
asked 4 months agolg...
I recently sought and obtained my first AWS Certification. To train for it, I signed up for Skill Builder in early December only to find out a few weeks later that my company already offers this free...
1
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0
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345
views
asked 4 months agolg...
My name appears correctly on the AWS certification account; however, after booking the exam, my account name in the Pearson Vue system is incorrect. I contacted Pearson Vue, and they have stated that...
2
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336
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asked 5 months agolg...