Questions tagged with Support Case
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My support caselg...
i have created a case , but its not assigned yet , please let me know how can i escalate it.
1
answers
0
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154
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asked 2 months agolg...
Hi,
I opened a support case with aws and they responded back to me via email, however whenever I try responding back (I just reply to the same email that I received) I get an immediate auto response...
3
answers
0
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207
views
asked 2 months agolg...
It's been almost 4 days since we opened the case ( case id: *************** ) and haven't received a response yet, it's still in the unassigned status.
This delay is concerning, especially...
1
answers
0
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182
views
asked 2 months agolg...
We are a long-time paying customer (for approximately a decade) and recently received an email from Amazon that seems unusual. While the email address appears to be genuine, I'd like to confirm its...
2
answers
0
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669
views
asked 3 months agolg...
I have created another account using different email address and different phone number. I have verified my payment and everything else. But at phone number verification after putting my number it...
1
answers
0
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322
views
asked 3 months agolg...
I am attempting to release an EIP from my account. The reverse DNS record has been previously removed. I am getting a message that it cannot be released as it is locked to my account and to contact...
1
answers
0
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188
views
asked 3 months agolg...
I created an AWS support case about 10 days ago. It was kind of simple in nature. I had a Step Function which was in delete phase for almost a month. I double checked in the Management Console, and...
3
answers
0
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383
views
asked 4 months agolg...
I have created AWS account a while back but I didn't have need for the cloud shell until now. While connecting it gives this error
"Unable to start the environment. You must verify your account...
2
answers
0
votes
278
views
asked 4 months agolg...
I recently sought and obtained my first AWS Certification. To train for it, I signed up for Skill Builder in early December only to find out a few weeks later that my company already offers this free...
1
answers
0
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330
views
asked 4 months agolg...
My name appears correctly on the AWS certification account; however, after booking the exam, my account name in the Pearson Vue system is incorrect. I contacted Pearson Vue, and they have stated that...
2
answers
0
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331
views
asked 5 months agolg...
We had raised SES production request at that time we didnt provide adequate information due to which they had rejected our request.
After testing things in sandbox mode we again raised case to aws...
3
answers
0
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232
views
asked 5 months agolg...
When I was trying to claim phone number for Thailand I am getting the following message:
There are no available phone numbers for the selected country. Please create a support case to request phone...
1
answers
0
votes
260
views
asked 5 months agolg...