Questions tagged with Support Case
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I am setting up a new environment using a new account under the same payee/root account. In order to set up the env I need to configure Sender ID on SMS messages. I have registered Sender ID in India,...
2
answers
0
votes
348
views
asked 2 years agolg...
Hi AWS Team,
I scheduled my exam for AWS SAA-C03 on 08-10-2021 and the Pearson VUE proctor was revoked. That was not my mistake, the proctor was trying to connect through onVUE it was not connecting,...
1
answers
1
votes
453
views
asked 2 years agolg...
Hello,
I submitted a support case number xxxxxxxxxxx. 24 hours later, it's status is still listed as "unassigned". Please help me to solve my problem as soon as possible!
*Edit: Removed case ID —...
1
answers
0
votes
324
views
asked 2 years agolg...
About two months ago, I had problems migrating to Amazon VPC. I asked for help in "problems migrating EC2-Classic to Amazon VPC." The help I got enabled me to complete the migration without...
1
answers
0
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267
views
asked 2 years agolg...
i think my account has been hacked using a phishing method, i m struggling for weeks in order to get a real call from your services in order to explain the situation
A service called amazon turk...
1
answers
0
votes
246
views
asked 2 years agolg...
I submitted support case id xxxxxxxxxxx. It's status is still listed as "unassigned" after 24 hours. Please let me know how to proceed to have this case resolved.
please help me, Thanks
*Edit:...
2
answers
0
votes
395
views
asked 2 years agolg...
Hi,
When I open my account today I saw that Amazon deleted my ec2 instance but everything else like my security groups, elastic ip addresses and keys etc, all of the configurations were there. When I...
1
answers
0
votes
1032
views
asked 2 years agolg...
Paused : SES ACCOUNTlg...
Hello, my SES account is paused after internal review.
I tried to reply the case but i wont get the point.
After a carefull re-view of my account, i found and solved all the problems. Replied the...
1
answers
0
votes
1297
views
asked 2 years agolg...
Hello,
For the last 2 hours we have been trying to reach out to support due to production being partially impaired, however, the support panels routing seems to be broken as its returning 404s.
We...
1
answers
0
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238
views
asked 2 years agolg...
Hi,
I'm unable to start my Lightsail server using root account. Yesterday I tried to restart it and currently it showing as "Stopped". When I'm using root account and click "Start", then I receive an...
2
answers
0
votes
790
views
asked 2 years agolg...
Hi AWS Team,
I have schedule my exam for AWS cloud practitioer at 09: 45 AM IST today(20-07-2022) and the Pearson VUE proctor revoked the exam stating mismatch in name.
Pearson VUE case ID :...
1
answers
0
votes
348
views
asked 2 years agolg...
Forgot to update the payment for a clients Aws account.. Now services are off ..Payment haven't been made in 3 months. I have to update the account debit card but stuck ..The login page takes me to...
1
answers
0
votes
1101
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asked 2 years agolg...