Questions tagged with Support Case
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Hello
We opened a support case under our Business Support Plan to resolve a problem with our OpenSearch upgrade, but right now it has already passed 5 days since we opened the case and nothing. The...
1
answers
0
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110
views
asked 4 days agolg...
Very bad paid support account response, why?
From 24 hours, no response on my tickets, why?
3
answers
0
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127
views
asked 7 days agolg...
I'm trying for (2+) weeks to resolve my Cloudfront error and the AWS Support agent seems out of ideas.
It's disappointing as AWS Support should add efficiency and productivity to the...
1
answers
0
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220
views
asked 15 days agolg...
cannot see billing options, or even account settings to change the root user.
currently using connect to service cloud voice with Salesforce and lot of settings (clickable) links are basically leading...
1
answers
0
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405
views
asked 22 days agolg...
we have AWS Business supports but whenever we raise RDS related queries even with production system impaired severity. AWS takes more time to associate an agent. It's really bad to say that from...
2
answers
0
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93
views
asked 25 days agolg...
Hi team, we have AWS Developer support with 12h response time for system impaired, we are facing a difficulty and raised a ticket its been 2 days still its unassigned
2
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0
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327
views
asked a month agolg...
I recently changed the root account email for my AWS account after undergoing OTP verification successfully. Upon checking the profile section, it indicated that the email had indeed been changed....
1
answers
0
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264
views
asked a month agolg...
Hi Didier_Durand,
I would like to address this question to Didier_Durand, who is a moderator on this platform. I am curious about the benefits of reposting that some users are engaging in. It seems...
Accepted AnswerSupport Case
2
answers
0
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214
views
asked 2 months agolg...
I requested to reach concerto. A server is created for me. However, as you see in the uploaded photo , there is a login id and password. As I couldn't see any information about ID in the outputs...
2
answers
0
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195
views
asked 2 months agolg...
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
2
answers
0
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156
views
asked 2 months agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
1
answers
0
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213
views
asked 2 months agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
1
answers
0
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296
views
asked 2 months agolg...