Questions tagged with Support Case
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Hi,
We have the "Additional verification required to request certificates for one or more domain names in this request."-Error on two certificates with .ru domains involved.
Is there some official...
1
answers
0
votes
462
views
asked 2 years agolg...
Whenever I try to create a technical support case I receive
```
Technical support is unavailable under the Basic Support plan
```
In the upper left of the page it says
```
Support plan: Basic ...
1
answers
0
votes
767
views
asked 2 years agolg...
Amazon RDS SQL Server DB instances have a limit of 16 TiB of storage.
Is posible request more storage with AWS Support?
1
answers
0
votes
232
views
asked 2 years agolg...
The database looks OK but starting from tonight no communication from any client
Any ideas on what should I do to fix it?
1
answers
0
votes
862
views
asked 2 years agolg...
https://aws.amazon.com/premiumsupport/plans/developers/ says:
> You can have one primary contact that can open an unlimited amount of cases.
How does one designate who is the primary contact for an...
1
answers
1
votes
334
views
asked 2 years agolg...
If anyone from AWS support reads these forums, I opened xxxxxxxxxx* on 3/24 and have gotten 0 response to it yet. If someone can take it, I would greatly appreciate it.
*Edit: Removed case ID — Kita...
2
answers
1
votes
776
views
asked 2 years agolg...
Hello, we have technical support tickets that are still unassigned well after 24 hours. How can these tickets be escalated such that they get assigned? Example Case ID: 9617504851
1
answers
0
votes
270
views
asked 2 years agolg...
Hello Guys!
I have found a serious gap in the AWS process and the AWS support team doesn't want to help.
How I can escalate my problem other than describing it here? I am really tired already.
**My...
1
answers
1
votes
272
views
asked 2 years agolg...
I have 4 instances on EC2 and there is only one of them that I can't connect to in SSH even if I restart or stop then start it. After long minutes of initialisation, the instance console tells me that...
3
answers
1
votes
1090
views
asked 2 years agolg...
Dear community,
I have raised a case with ID 95591xxxxx more than 48h ago and its status shows "unassigned" yet. My organization has a Developer Support Plan. Should the case status not have changed...
1
answers
0
votes
248
views
asked 2 years agolg...
Exam Revoked After PASSING - Bad Experience with PSI Online (AWS Solution Architect Associate Exam)lg...
I want to report an extremely bad experience giving the AWS Solution Architect Associate (SAA-C02) exam on 01/22/2022. Apologies if this is not the right place to post this experience as I did not...
4
answers
0
votes
8696
views
asked 2 years agolg...
Hi,
We have a problem with our managed blockchain network and created a "System impaired" case on 26th Jan. This has been 5 days now that this case is still in unassigned state.
We just recently...
1
answers
0
votes
303
views
asked 2 years agolg...