Questions tagged with Support Case
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Hi,
My name needs to be corrected as per the government issued ID. I had to reschedule my exam due to this. I have logged multiple cases with https://support.aws.amazon.com/#/contacts/aws-training...
2
answers
0
votes
385
views
asked 5 months agolg...
Please provide me with a solution, AWS team. Will I be able to use AWS in my life? Why have you closed my case file? I need a resolution from your end.
Anyon tell now what to do
1
answers
0
votes
260
views
asked 5 months agolg...
I'm using the Amazon Pinpoint SMS and voice v2 API for both text and voice messages. I've set this up in the us-east-2 region. After completing testing with text messages, I asked to be moved from the...
1
answers
0
votes
181
views
asked 5 months agolg...
I have the developer plan and opened a system impaired case about 70 hours ago and it is still unassigned. Is there any way to escalate the issue so it gets addressed.
1
answers
0
votes
183
views
asked 5 months agolg...
We are facing an urgent problem and it is impossible for us to resolve it concerning resources blocked on sagemaker. We opened a ticket as soon as the problem appeared 3 days ago, however the ticket...
2
answers
0
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1635
views
asked 5 months agolg...
Hi I've logged several requests with AWS Training & Certification customer support team to update the spelling of my name, in early November.
I had to reschedule my exam twice to update the...
1
answers
0
votes
186
views
asked 6 months agolg...
I have developer support. I created a ticket 4 days ago. The good news is that I have other things I can work on. However on AWS documentation [2], Developer support plan has an SLA of 24 hours,...
1
answers
0
votes
362
views
asked 6 months agolg...
Hi Hope you doing well.
I have created AWS Technical Support Case but i did not get any response from last 5 days.
Actually i have StepFunction and its type is Standard.
i want to connect...
2
answers
0
votes
499
views
asked 6 months agolg...
I have a Developer Support plan, they claim to provide support within 12 hour for a System impaired case but it's been 2 days and got no response no one is yet assigned to my ticket. This is so...
1
answers
0
votes
244
views
asked 7 months agolg...
Anyone knows how quickly Amazon staff processes the requests to move from Sandbox to production? We used SMS services to send 2FA login codes for several years now and suddenly due to some new...
5
answers
0
votes
383
views
asked 7 months agolg...
I have requested SMS production access from my account and the support case is still unassigned. The case was created on 2023-11-03. Case ID: ***********.
1
answers
0
votes
199
views
asked 7 months agolg...
I opened a support case (Case ID xxxxxxxxxx) for migrating our SES out of the sandbox and into production. The support reply included the following text:
> Our team provides an initial response to...
1
answers
0
votes
203
views
asked 7 months agolg...