Questions tagged with Amazon Lex
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Hi,
The situation is, I have the contact flow created and the Lex V2 bot for CSAT survey. Currently, if the caller says "Okay" & "No" ( prior a prompt will be played from the contact flow "**Are you...
1
answers
0
votes
428
views
asked 5 months agolg...
Amazon Lex's intent is not identified in contact flows or customer information is not recognizedlg...
I have created my Lex bot which is working perfectly fine.
I have already created the chat flow for my AWS Connect and added the Lex bot to it.
On my Amazon Connect flow i have added the Set Voice...
3
answers
0
votes
233
views
asked 5 months agolg...
Looking for a way to set up a bot in Amazon Lex that can start conversations with users (not waiting for user input). Any guidelines or work around would be appreciated!
1
answers
0
votes
183
views
asked 5 months agolg...
```
{
"Version": "2012-10-17",
"Statement": [
{
"Effect": "Allow",
"Action": [
"lex:UpdateBot",
"lex:GetBot",
"lex:CreateSlot",
...
1
answers
0
votes
212
views
asked 5 months agolg...
I am using AWS Connect to capture an amount in UK currency (Pounds and pence). I want to capture and interpret what the customer says. I think I need a Lex Bot with a slot enabled, but how do I get...
1
answers
0
votes
157
views
asked 5 months agolg...
I have created an Amazon Lex bot with around eight intents. I want to invoke Amazon Lex intent without providing simple utterance. how i could invoke it without providing utterance. Please someone...
3
answers
0
votes
310
views
asked 6 months agolg...
When bot stay without disturb for a couple of hours, lambdas stops working on some intents. And after a couple of minutes, lambdas works well. How can I add loading state to the chatbot while lambdas...
1
answers
0
votes
175
views
asked 6 months agolg...
Lex Slot Regex Helplg...
Trying to build a lex (Amazon LexV2) bot to look for account IDs that match our company's format. but having issues with the Slot.
I'm using an extended alphanumeric slot type...
2
answers
0
votes
252
views
asked 6 months agolg...
I hope this message finds you well. I am currently facing a challenge in integrating Amazon Polly audio responses with my Lex chatbot. The objective is to provide users with both text and audio...
1
answers
0
votes
365
views
asked 6 months agolg...
Hi
We operate a local council contact centre and occasionally need to transfer callers to the emergency services (999/111) - however this is not possible currently as our agents are unable to dial...
1
answers
1
votes
377
views
asked 6 months agolg...
Hi,
We are using aws lex chatbot voice input, the lambda function returns HTML response to be rendered on the browser. when we use text input the response is rendered correclty, but when we use voice...
0
answers
0
votes
138
views
asked 6 months agolg...
Amazon Lex Chatbotlg...
While building a chatbot in Lex, the closing response gives 3 options at most. I want more as I have more than 3 options given in the slot for a potential customer to choose from. Is there a way to...
1
answers
0
votes
1789
views
asked 6 months agolg...