Questions tagged with Amazon WorkDocs
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Workdocks Drive asking for Repair
Hi Team I am just wondering if you have anything for workdocs drive asking for repair So basically it keeps syncing and ended up saying driver need repair, I already did the logout thingy and yes I have reinstalled it and for sanity check I did the restart of my windows machine. Any other suggestions?
PivotTable Functionality Removed from WorkDocs Online Excel
As of a month or two ago, it appears all new .xlsx files created in or moved to WorkDocs are missing the functionality for creating PivotTables. Older files that were around when that functionality was available still have access to it, but new files lose the option. There are no settings within Online Excel to enable/disable this functionality. Is there a way to restore PivotTable functionality within WorkDocs Excel files? ![Top: Previous table options Bottom: New file table options](/media/postImages/original/IMQITAAAtZTdu2E2a6v-Kb8g)
Upload Error isn't Descriptive
First, the Feedback link under support just forwards to `https://itportal-tcp.corp.amazon.com/` is there another place to give feedback besides "asking a question"? I attempted to upload a file to workdocs, and was getting constant errors: ![Enter image description here](/media/postImages/original/IMhBxqMpWZTiqHRAy6eSzgHw) I eventually decided to see what errors I was getting in my network traffic and saw a 400 response with this: ![Enter image description here](/media/postImages/original/IMNj0VGP70TnquN-jwvVSflA) Fix the displayed error to show what the actual problem is and not "not successful, try again". Many people who use Workdocs will not know how to do this or know how to troubleshoot.
Digital signature doesn't appear on pdf documents in Amazon Workdocs preview
Is there a way to see the digital certificate in pdf documents? ![Enter image description here](/media/postImages/original/IM5l8UuK0DTpy0oJvGOdgWMA) But if I download the pdf the signature appears. ![Enter image description here](/media/postImages/original/IMvUgUVMg9TSCstUPb9IwGvA)
external vendor trying to reset the password
external vendor who has access to the workdocs folders in- sitename= fashionbrand is now unable to access it. how do they reset the password as that option (to reset password) is not available in the sign-in page. ![Enter image description here](/media/postImages/original/IM1g8fu9zPQWK3rwQNZq8nug)
Amazon WorkDocs client deprecation notification message
Some of my users are getting the following message on the Workspaces. They are using the current WorkDocs Drive client and not the Sync client that is being deprecated. Does anyone know what might trigger this message? Some of these workspaces are a brand new image that never used the WorkDoc Sync but some were migrated from an older image that did use the older WorkDoc Sync client. We began getting reports from users yesterday, but are not seeing the issue on our internal test workspaces. ![Enter image description here](/media/postImages/original/IMhoXdvq9eTlSQwaPhlizs7g)