Questions tagged with AWS Account Management

Hi Amazon Team, I am facing the issue regarding my upcoming AWS certification exam of AWS Cloud Practitioner through PeasonVue(OnVue) and I cannot find the BEGIN button to start the exam. I still see the "cancel/reschedule" option but not the BEGIN option. I tried refreshing as well as logging in and logging out the account also, but still no luck. Can you please help me as I have to appear for this exam in few hours. And how am I supposed to begin my exam if I don't see the option to start it. Please let me know if the details of the exam which I scheduled are required as I don't want to miss out. Kindly look into it asap.lg...

I followed these steps to get access to codecommit but i'm not able to clone repositories. 1. Install latest pip and git-remote-codecommit 2. Create and IAM user with policy AWSCodeCommitPowerUser and attach SSH and AWS Git credentials. 3. Configure the IAM user locally. I get the following error when try to clone through ssh: ``` Cloning into 'nfs-utils'... Enter passphrase for key '/home/risbhat/.ssh/id_rsa': no such identity: /home/risbhat/.ssh/id_ed25519: No such file or directory Permission denied (publickey). fatal: Could not read from remote repository. ``` I can see the repository exists and I have added the ssh keys/Git credentials to my IAM user. Am i missing some step?lg...

Hi team, I'm actually using AWS account of my company to connect to my re:Post dashboard, we will shortly switch to new AWS accounts and close our current accounts. is there a way to extract my dashboard questions and answers to not lose access to re:Post once we close the current AWS account? Thank you.lg...

On the AWS support comparison page there are some numbers given to describe the price of support: https://aws.amazon.com/premiumsupport/plans/ For example Enterprise support: > 5% of monthly AWS usage from $500K–$1M Or > 3% of monthly AWS usage over $1M For the first bracket, a client of AWS may be charged $1M x 5% = $50,000 In the second bracket they may be charged $1M x 3% = $30,000 A difference of $20,000. Which tier would I be charged for were I to use exactly $1M worth of services?lg...

Hi, I'm unable to start my Lightsail server using root account. Yesterday I tried to restart it and currently it showing as "Stopped". When I'm using root account and click "Start", then I receive an error:  I created a support ticket and they told me that it's an internal issue and some team will work on it (request xxxxxxxxxxx) Do you have any idea what else can I do to start the server ? This is very important for me because it's a production server and my company loosing money Edit: Removed case ID — Zack M.lg...

We have about 30 AWS accounts at this point (application, development, devops, shared services, sandboxes) and we are using AWS Control Towers tied into AWS SSO. We have recently created a designated networking account where we host the STNO solution and have decided this will be our centralized network traffic solution for all of our business needs. We are trying to figure out what the best practices are for managing DNS, private DNS zones in particular at scale. With using a central networking account, we can see the appeal of having all private zones in a single account so that we can get a complete picture of and monitor/manage the entire organization, but is this the current best practice? Will centralizing our private zones create problems for individual teams? For example, we want to give our Devs the ability to manage their private zone (dev.company.com) without allowing them to edit other zones. Is this possible with cross-account, centralized, private zones? Should we even allow our dev teams to manage their own private zone? If not, what is the current best practice for managing private zones within an org? Just hoping to get an idea of how other companies are managing this, what worked for previous clients, what didn't.lg...

I'm preparing to sit the Cloud Practitioner certification. I have a CCNA and some experience in Network Administration however I do not have a computer science qualification. I'm confused as to how Access Keys add to the security of access AWS resources. The documentation reads: > When you use AWS programmatically, you provide your AWS access keys so that AWS can verify your identity in programmatic calls. Your access keys consist of an access key ID (for example, AKIAIOSFODNN7EXAMPLE) and a secret access key (for example, wJalrXUtnFEMI/K7MDENG/bPxRfiCYEXAMPLEKEY). How is a human or non-human user passing Access Keys more secure than passing Username and Password to access resources? It appears (in my ignorance) to add an unnecessary layer of complexity. Surely there is a logical reason, but I can't seem to identify it.lg...

Hello, I'm user 9003412 (account ID XXXXXXXXXXX): my question is the following. I don't understand why I'm still charged every month whereas I don't have any instance (EC2, RDS) or service running any longer. Could you check this out ? And tell me what I gotta do to be not charged anymore going forward. Thanks. Best, Frederic *edited removed account number — Ria B.lg...

I received an email stating "We were unable to validate important details about your Amazon Web Services (AWS) account so your account has been placed on hold pending additional verification. At this time, we need you to confirm your address information so we can remove the hold." I have uploaded a copy of a utility bill with my address on it, but my account is still suspended. I'm not even generating much activity on the account. I'm using it for training purposes for the AWS Architect Certification. The problems seem to start when I did the Control Tower training at which I was flagged. I would really like to continue my training. I don't care if you delete everything and I start over again, I just want to keep going in the training sessions.lg...

How do i SFTP to my storage space on AWS. That is the main reason for my signup to AWSlg...

Hi im am not very familiar with AWS CLI or any iac code there but im looking for an option to create OUs in Control Tower programmatically with a bundle of selected Guardrails. Because the Guardrails based on AWS Config Rules are not put automatically on new created OUs :/. Highly appreciated if there would be a way to iac this creation. We do not want to do this with account factory customization if there it would be possible. We just need the OUs created.lg...

I am getting charged for having Pinpoint. I don't want it. How can I completely remove it from my account? Note: I don't even have any projects, nor ever did.lg...