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Questions tagged with Application Integration
Integrate distributed systems and serverless applications with less code
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93 results
Hello gurus,
I am trying to send data to Splunk through Firehose. I have a Splunk HEC endpoint that has been provided to me along with a HEC token. When I use the HEC endpoint and token with Curl/Pos...
Hello AWS Team,
My name is Eric Royce, and I am the Founder of Get It All Delivery, a delivery app focused on serving licensed cannabis dispensaries. Recently, I engaged an app development company ba...
asked a month ago
I currently have Amazon Connect integrated with Salesforce Service Cloud Voice (SCV) and am looking for help enabling SMS functionality within this setup. The goal is to use a Lambda function to handl...
Hello,
I am currently exploring the deployment of a **Slack gateway for Amazon Q Business** as described in the [AWS blog post](https://aws.amazon.com/blogs/machine-learning/deploy-a-slack-gateway-for...
I've noticed that in Amazon Connect, chat interactions offer the option to convert to an interactive view, which includes features like buttons, lists, and views. However, this feature doesn't seem to...
A financial company is planning to migrate its web application from on premises to AWS. The company uses a third-party security tool to monitor the inbound traffic to the application. The company has ...
I'm working on an application that handles customer interactions coming from a chat widget using AWS Connect. Here’s the flow:
1. A customer sends a message via chat widget, which is received by our ...
**Hi Everyone,**
How to receive the contact (interactions) and agent status events to my custom page which is hosted in third party application.
Could you help me on this !!!
I'm facing challenges with large GraphQL queries going to my application behind Amazon CloudFront. The query strings can sometimes exceed CloudFront's query string length limits, leading to request fa...
asked 4 months ago
Hi,
I have configured the Lex and Connect to play this following prompt. The voice input, it recognize it quickly within 3-4 seconds. But for the DTMF input, it takes 7-9 seconds, which is a huge del...
asked 4 months ago
Hi,
Here's the situation. The following prompt will be played from the Amazon connect using Get input block.
> Please say or enter your 8 digit Date of Birth, 9 digit full Social Security Number or...
asked 4 months ago
Hi,
The following prompt should be played to the callers.
> **"Thanks for calling. For English, say English or press 1. For Spanish, say Spanish or press 2. For other language, say Other".**
Now,...
asked 4 months ago