Questions tagged with NICE DCV

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Use DCV gateway, but it is not logging into instance - Brings up CTRL-ALT-DELETE screen

I have (finally) got the DCV Gateway working, however it does not log in directly into the windows session. I have it going to the DCV Gateway --> DCV Server with external Authentication --> presents CTRL-ALT-DELETE screen instead of logging in directly. I have tried both HKEY_USERS\S-1-5-18\Software\GSettings\com\nicesoftware\dcv\security\authentication: system or none It is reaching the External Authentication server and responding with (username below is the OS account): `<auth result='yes'><username>username</username></auth>` Getting this in the log (sanitized host, users, ipaddresses): ``` 2022-06-09 18:15:26,518420 [ 3556:3192 ] DEBUG frontend-handler - Incoming connection request message [(msg: 472)(bin: 0)(pad: 0)] from 10.10.10.10:55470 2022-06-09 18:15:26,518420 [ 3556:3192 ] INFO http-user-auth - Requesting token authentication for session console using verifier https://host/rest/dcv/auth 2022-06-09 18:15:26,518420 [ 3556:3192 ] DEBUG http-user-auth - Sending message 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG http-user-auth - Message sent to verifier https://host/rest/dcv/auth 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG http-user-auth - Content-length: 122, reading 122 bytes 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG http-user-auth - Auth result: yes 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG http-user-auth - Username: username 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG frontend-handler - Connection request from client 10.10.10.10:55470 has valid token (user: username) 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG usercredentials - No domain name to be converted 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG throttler - New connection for user username added, now 1 of 10 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO usercredentials - Cannot trigger credential provider without auth data 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Client Information for 10.10.10.10:55470: dcv web client/Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.0.0 Safari/537.36 (1.1.329), System: Win32 web (transport: websocket) 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG channel - Channel main (1, 000002A3DA440060) created for client 10.10.10.10:55470 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sent connection confirm for session console to 10.10.10.10:55470 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO channel - Channel main (1, 000002A3DA440060) of connection 1 successfully established with client 10.10.10.10:55470 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG session - Connection 1 established, adding to session 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO session-manager - Client 1 (user: username) connected to session with ID console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG session - New client 1 connected to session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG connection - Client connection 1 established 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG connection - Checking authorized channels of connection 1 for user 'username' 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'audio' authorized for user 'username': notifying channel. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO main-channel - Send channel notification for channel audio to 10.10.10.10:55470 in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'input' authorized for user 'username': notifying channel. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO main-channel - Send channel notification for channel input to 10.10.10.10:55470 in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'display' authorized for user 'username': notifying channel. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO main-channel - Send channel notification for channel display to 10.10.10.10:55470 in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'clipboard' authorized for user 'username': notifying channel. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO main-channel - Send channel notification for channel clipboard to 10.10.10.10:55470 in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'filestorage' not available for user 'username', backend not available. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'redirection' authorized for user 'username': notifying channel. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO main-channel - Send channel notification for channel redirection to 10.10.10.10:55470 in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'usb' not available for user 'username', backend not available. 2022-06-09 18:15:26,643420 [ 3556:3192 ] INFO connection - Channel 'smartcard' not available for user 'username', user not authorized. 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Starting main protocol for session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending to 10.10.10.10:55470 channel notification for channel input in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending to 10.10.10.10:55470 channel notification for channel display in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending to 10.10.10.10:55470 channel notification for channel audio in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending to 10.10.10.10:55470 channel notification for channel clipboard in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending to 10.10.10.10:55470 channel notification for channel redirection in session console 2022-06-09 18:15:26,643420 [ 3556:3192 ] DEBUG main-channel - Sending license updates notification for session console to main channel 000002A3DA440060 2022-06-09 18:15:27,066446 [ 3556:3192 ] DEBUG throttler - Available tokens 99 2022-06-09 18:15:27,066446 [ 3556:3192 ] DEBUG throttler - Adding tokens, new available tokens number is 100 2022-06-09 18:15:27,066446 [ 3556:3192 ] DEBUG http-service - Incoming connection from 10.10.10.10:55474 (establish-timeout: 5 sec) 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG http-service - Checking headers for GET request (path: /ws) from client 10.10.10.10 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG http-service - Websocket handler called 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG frontend-handler - Incoming connection request message [(msg: 328)(bin: 0)(pad: 0)] from 10.10.10.10:55474 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG frontend-handler - Checking channel connection token with id 2 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG auth-token - Checking claims: {"cid": "1", "sid": "console", "ch": "input"} 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG frontend-handler - Insert token 2 in the set of already spent tokens 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG frontend-handler - Channel connection request from client 10.10.10.10:55474 has valid token (channel: input) 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG channel - Channel input (2, 000002A3DA442080) created for client 10.10.10.10:55474 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG DCV - Sent connection confirm to 10.10.10.10:55474 2022-06-09 18:15:27,082046 [ 3556:3192 ] INFO channel - Channel input (2, 000002A3DA442080) of connection 1 successfully established with client 10.10.10.10:55474 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG connection - Data channel input for connection 1 is ready (000002A3DA442080) 2022-06-09 18:15:27,082046 [ 3556:3192 ] DEBUG connection - Data channel input connected for client connection 1 2022-06-09 18:15:27,082046 [ 3556:3192 ] INFO input - Client 10.10.10.10:55474 can handle input status updates. Session ID: console. ```
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asked 6 months ago