Questions tagged with Training and Certification
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Exam SAA-C03 technical issue but now showing as fail
Hi Team, I had my online exam on 29th NOV 2022 but at the start of the exam only I encountered a technical issue after which I had to connect with the technical team but not sure about the issue so requested for rescheduling but it is showing a fail. Please help to reschedule my exam asap. I drop mail since then no reply. Please let me know what information is needed from my side. Candidate ID: AWS00585173
Will the CSA Pro renew a recently expired CSA Associate?
Looked all over the internet, and Im finding conflicting answers. My CSAA expires nov 16th, but Im not ready to take the pro exam, and my my CSAA will likely expire before I can sit the exam. Do I need to retake the CSAA exam before the Pro level if I wish to have both, or can I just take the Pro level to renew the expired Associate level cert?
Pearson VUE revoked my SAA-C03
Hi AWS Team, I scheduled my exam for AWS SAA-C03 on 08-10-2021 and the Pearson VUE proctor was revoked. That was not my mistake, the proctor was trying to connect through onVUE it was not connecting, then he pinged in the chat as, I am calling your mobile and just pick up the call then I picked up. Raised support with Pearson VUE on the same day and they said after 14day you can reschedule the exam, when I check with them after 14 days now they are saying to check with the AWS team Pearson VUE case ID: XXXXXXXX AWS Candidate ID: AWS03045655 I have already raised the AWS support case using https://support.aws.amazon.com/#/contacts/aws-training. I haven't heard back yet. I need to complete the certification ASAP as per my company guidelines. Kindly do the needful to reschedule the exam. Thanks. * Edit: Removed case ID — Aimee K.
Very urgent, Certification first name change
I contacted the AWS Training and Certification Customer Support yesterday to change my first name to include a middle name that I never use but they haven't done so yet and have not contacted me through my email. I know that this is very late but if anyone at AWS support could help me get my first name changed then I would be extremely grateful Edit: The exam proctor did not care about the miss-match between my passport's first name containing my middle name and the first name in my certification not containing my middle name
Move certifications to other account
I have a certificate "AWS Certified Solutions Architect - Associate", I change from work, and need to move my own certificate to a new account. I have sended mail (3 times) to https://support.aws.amazon.com/#/contacts/aws-training, asking to move my ciertificate, but any response until now. Any suggestion ?
how to provide my name for exam?
Kindly help me to enter my name details for the AWS Exams correctly. My name is xxx yyy z z z ("z for Initials") as per my driving license. And xxx yyy z... z.. z...(expanded intitals) as per other proof. So, how should i provide my name for the AWS exam. Please help me with this. Thank you.
Pearson VUE Exam Expired/check-in window closed before the scheduled appointment time and date
I booked the CLF-C01: AWS Certified Cloud Practitioner exam for the Friday September 30 2022 Check-in time: 12:15AM Europe/London BST and Start Time: 12:45AM Europe/London -BST. But when I came to check-in at 12:15AM BST and try take the exam the exam had been marked as expired and a message "The check-in window for this exam is now closed". I am pretty sure and have checked the exact times and was trying to check-in at the correct time. This seems to be a fault with the AWS/VUE website. I tried to contact support and tried to raise a support chase using the following ULR: https://support.aws.amazon.com/#/contacts/aws-training, but I have not received any reply. And also tried to obtain support but could not find any help. As a result I have missed the exam and was not able to take the exam. In this case may I receive a credit for this exam and try reschedule and take the exam on another date. Any advise would be greatly welcomed. :)
Very Urgent-AWS Certification Account LastName update
Hi, I raised multiple cases in AWS support(https://support.aws.amazon.com/#/contacts/aws-training) to update the Last Name in my Certification Account profile to comply with my Id proof. I don't have the last name in any ID proof and want to leave it blank. I didn't hear back from anyone. Please help me update my Last Name as I am planning to take the exam on 28th September 2022 Email Id: ***** AWS Candidate ID: ***** Current Last Name: ***** The last name to be changed to No last Name-Please update it as Empty Thanks in Advance!
Urgent:- Was unable to take the AWS Cloud Practitioner Exam due to surname mismatch
Hi Team, Today i was unable to take the AWS Cloud Practitioner exam scheduled at 08:00 am IST to 09:40 am IST due to mismatch between my Account Surname (ie: in short) and the surname in my passport (fullsurname). Exam:- CLF-C01: AWS Certified Cloud Practitioner Candidate ID: XXXXXXXXXX Registration ID : XXXXXXXX Pearson Vue case id: #XXXXXXXXX I have tried updating my surname by raising ticket in amazon support,but have not received any reply yet. Could you please help me in processing the refund or please help with rescheduling the exam as soon as possible. Regards, Naveen *Edit: Removed Candidate ID, Registration ID, Pearson Vue case ID — Aimee K.