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amazon account hacked and generating money charges

Hello, on saturday 06/04 my account was hacked by an error when I published a password in a public repository, when I received the change email, I deleted all keys and roles, as well as aws users, I changed the password of the account, and changed my email password, actrive MFA with the phone, I stopped all services that were started (apparently for mining with EC2) and checked everything, However, the account is still violated, currently with a charge of 40 usd of something I never use and I fear it will continue to rise, I already sent a case in review, attached images, but no one solves the problem, I want to delete the account, I want to unlink my data, every hour that passes I feel that more charges will be generated, more services initiated, EVERYTHING. besides if i close the account, the charge will remain open and will arrive to my address, a charge that i never used, i only had the account for educational purposes. this is totally frustrating, i talked to support but they take 2 days to answer every message, and every second that passes a new active service is generated.... I do not know what to do, I have seen cases where they reach 10k of debt, and I do not want to reach that, I am a student, I can not pay, and above all, I can not pay something that does not correspond to me, my account was HACKED, it is as simple to verify my innocence as to see from where the requests are made, instance creations, accesses. and see that does not correspond with my country and address registered in the AWS account...PLEASE I NEED HELP.
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asked 4 months ago

How do I transfer my AWS account to another person or business?

I am selling my site and need to transfer the AWS account to the buyer's business (the buyers do not use AWS for their other sites - but they want my site to continue with AWS). I cannot figure out how to do it. Do I need to pay for support and what level? This is Amazon's advice on transfering ownership of a site: https://aws.amazon.com/premiumsupport/knowledge-center/transfer-aws-account/ "To assign ownership of an AWS account and its resources to another party or business, contact AWS Support for help: Sign in to the AWS Management Console as the root user. Open the AWS Support Center. Choose Create case. Enter the details of your case: Choose Account and billing support. For Type, choose Account. For Category, choose Ownership Transfer. For all other fields, enter the details for your case. For Preferred contact language, choose your preferred language. For Contact methods, choose your preferred contact method. Choose Submit. AWS Support will contact you with next steps and help you transfer your account ownership." I have done all this but have not yet been contacted (24 hours). The text seems to suggest that advice on transfering ownership is a necessary aspect of transfering an AWS root account to a company, and that such advice is provided free by Amazon, since nothing is said about pricing. If on the other hand AWS clients must pay for a support package to transfer ownership, which package? The $29 Developer package or the $100 Business package or some other package? How quickly does Amazon AWS respond? How quick is the transfer process? I am finding this very frustrating.
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asked 5 months ago