Questions tagged with Account Support
Content language: English
Select up to 5 tags to filter
Sort by most recent
Browse through the questions and answers listed below or filter and sort to narrow down your results.
Has anyone experienced their **ACCOUNT BEING HACKED and CHARGED for it by AWS?**
I experienced a major breech, and suddenly got a bill for over $18,000!!! I was reassured by AWS the entire time that I...
2
answers
0
votes
318
views
asked 2 years agolg...
I am selling my site and need to transfer the AWS account to the buyer's business (the buyers do not use AWS for their other sites - but they want my site to continue with AWS).
I cannot figure out...
1
answers
0
votes
4737
views
asked 2 years agolg...
My AWS account is compromised - I don't really understand how this would happen for a platform like AWS, where many people have their business on it.
There are 1000x increases on billing due to the...
1
answers
0
votes
2062
views
asked 2 years agolg...
AWS has discontinued the auto-bill payment option recently, due to a recent change in government guidelines in India.
The manual tracking and monthly bill payment mode carry the risk of missing one...
2
answers
1
votes
915
views
asked 2 years agolg...
Hello. I would like to know if there is a way to find out the username that was responsible for creating my AWS account 3-4 years ago without using CloudWatch Insights or any other AWS service that...
1
answers
0
votes
679
views
asked 2 years agolg...
Hi everyone, I need help urgently!! my account was hacked on March 20th and billing is around 24k USD, I raised the case on March 24th when I notice the problem, but, the case in AWS Support has not...
2
answers
0
votes
844
views
asked 2 years agolg...
Looking to know what the process/scope of an AWS support agent is in responding to support requests. If I delegate access to a user so they can utilise AWS support services, am I creating a pathway...
2
answers
0
votes
279
views
asked 2 years agolg...
I am trying to connect to my server using MobaXterm and
it keeps saying the server refused my key. It then asked for password and
each time I type my password, It says access denied. Please can you...
2
answers
0
votes
1106
views
asked 2 years agolg...
I was looking at my billing dashboard where I mostly have S3 storage, and 1 key in KMS. The odd thing is that there are 6000 SQS messages which doesn't add up to any cost but still why are there SQS...
1
answers
1
votes
311
views
asked 2 years agolg...
Hello , I have used dummy emails to create few member accounts as part of my IAC code testing and since they are dummy emails i do not have root email credentials to login and delete those member...
2
answers
0
votes
2331
views
asked 2 years agolg...
I keep getting SafeMode activated message on my Wordpress website, even after I have tried to transfer connection or create a new connection.
My brother has helped my set up the hosting and we did...
2
answers
0
votes
1295
views
asked 2 years agolg...
Hello, we have technical support tickets that are still unassigned well after 24 hours. How can these tickets be escalated such that they get assigned? Example Case ID: 9617504851
1
answers
0
votes
270
views
asked 2 years agolg...