Questions tagged with Account Support
Content language: English
Select up to 5 tags to filter
Sort by most recent
Browse through the questions and answers listed below or filter and sort to narrow down your results.
Hi,
We have the "Additional verification required to request certificates for one or more domain names in this request."-Error on two certificates with .ru domains involved.
Is there some official...
1
answers
0
votes
468
views
asked 2 years agolg...
AWS Login Page shows "This site can’t be reached". However when using VPN, everthing works finelg...
I have used my AWS account many times last week and everything worked fine. Today I wanted to login again, but the login page was not available, showing me this URL:...
1
answers
0
votes
251
views
asked 2 years agolg...
Whenever I try to create a technical support case I receive
```
Technical support is unavailable under the Basic Support plan
```
In the upper left of the page it says
```
Support plan: Basic ...
1
answers
0
votes
777
views
asked 2 years agolg...
Has anyone experienced their **ACCOUNT BEING HACKED and CHARGED for it by AWS?**
I experienced a major breech, and suddenly got a bill for over $18,000!!! I was reassured by AWS the entire time that I...
2
answers
0
votes
326
views
asked 2 years agolg...
I am selling my site and need to transfer the AWS account to the buyer's business (the buyers do not use AWS for their other sites - but they want my site to continue with AWS).
I cannot figure out...
1
answers
0
votes
4825
views
asked 2 years agolg...
My AWS account is compromised - I don't really understand how this would happen for a platform like AWS, where many people have their business on it.
There are 1000x increases on billing due to the...
1
answers
0
votes
2163
views
asked 2 years agolg...
AWS has discontinued the auto-bill payment option recently, due to a recent change in government guidelines in India.
The manual tracking and monthly bill payment mode carry the risk of missing one...
3
answers
1
votes
924
views
asked 2 years agolg...
Hello. I would like to know if there is a way to find out the username that was responsible for creating my AWS account 3-4 years ago without using CloudWatch Insights or any other AWS service that...
1
answers
0
votes
693
views
asked 2 years agolg...
Hi everyone, I need help urgently!! my account was hacked on March 20th and billing is around 24k USD, I raised the case on March 24th when I notice the problem, but, the case in AWS Support has not...
2
answers
0
votes
863
views
asked 2 years agolg...
Looking to know what the process/scope of an AWS support agent is in responding to support requests. If I delegate access to a user so they can utilise AWS support services, am I creating a pathway...
2
answers
0
votes
284
views
asked 2 years agolg...
I am trying to connect to my server using MobaXterm and
it keeps saying the server refused my key. It then asked for password and
each time I type my password, It says access denied. Please can you...
2
answers
0
votes
1124
views
asked 2 years agolg...
I was looking at my billing dashboard where I mostly have S3 storage, and 1 key in KMS. The odd thing is that there are 6000 SQS messages which doesn't add up to any cost but still why are there SQS...
1
answers
1
votes
322
views
asked 2 years agolg...