Questions tagged with Account Support
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I am reaching out to share a challenging experience I've encountered with the AWS support team, particularly concerning account verification.
Despite my earnest attempts to cooperate and provide all...
2
answers
0
votes
328
views
asked 5 months agolg...
We are facing an urgent problem and it is impossible for us to resolve it concerning resources blocked on sagemaker. We opened a ticket as soon as the problem appeared 3 days ago, however the ticket...
2
answers
0
votes
1602
views
asked 5 months agolg...
I apologize if this is the incorrect place to ask this but as I have been getting nowhere with account support on my business account, I felt this is the only place I might get help.
Essentially I am...
3
answers
0
votes
428
views
asked 5 months agolg...
My name in the account currently is Vidhee Shetty and I raised a ticket for it to become Shetty Vidhee Shridhar but my official id has the sequence
Changed to :**Vidhee Shridhar Shetty** and I...
1
answers
0
votes
786
views
asked 5 months agolg...
Hi,
Our account got suspended as AWS was unable to verify it. They provided a one-time link to upload documents that should be verified and after doing so, we received no feedback but a permanent...
3
answers
0
votes
842
views
asked 5 months agolg...
In AWS Online documentation it states "All support plans provide 24/7 access to customer service". But there doesn't seem to be a way to access customer service unless you're at least as Developer...
2
answers
0
votes
964
views
asked 6 months agolg...
I don't know why my account is suspended. it is activated successfully by charging the 2RS(INR) and activated for few minutes only again it is suspended with in the duration of 1-2hrs from the...
1
answers
0
votes
513
views
asked 6 months agolg...
If anyone from AWS support reads these forums, I opened a ticket on 25-10-2023 and have gotten no response to it yet. If someone can take it, I would greatly appreciate it.
*Edit: Removed case ID —...
2
answers
1
votes
2601
views
asked 6 months agolg...
Hello,
I created a support request for a limit increase and it's already ~~3~~5 days without any response, the ticket is still unassigned.
Maybe it's normal, but seems unreasonable to me to not get...
4
answers
0
votes
417
views
asked 6 months agolg...
I'm on a free account trying to learn as much as possible and I seem to not be able to connect and I've created to many default network interfaces. I would like to reset everything. I don't mind...
2
answers
0
votes
471
views
asked 7 months agolg...
Case ID xxxxxxxxxxx
Aws is not responding for my request for SES: Production Access , they asked for details i have given them , but no response , anyone from aws team look into it, last responded...
1
answers
0
votes
335
views
asked 7 months agolg...
Hello!
I have an ec2 instance (which I bought for 1 year) on my account, is it possible to move it to a different account?
Thanks.
3
answers
0
votes
3686
views
asked 7 months agolg...