Questions tagged with Account Support
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Forgot to update the payment for a clients Aws account.. Now services are off ..Payment haven't been made in 3 months. I have to update the account debit card but stuck ..The login page takes me to...
1
answers
0
votes
1085
views
asked 2 years agolg...
Hello, on saturday 06/04 my account was hacked by an error when I published a password in a public repository, when I received the change email, I deleted all keys and roles, as well as aws users, I...
1
answers
0
votes
590
views
asked 2 years agolg...
Seeking for advice on what we can do next. We're on developer support plan. A support case was raised in Dec 21 and took months to confirm that there was a technical product issue in Jan 22 and...
1
answers
0
votes
325
views
asked 2 years agolg...
Hi,
We have the "Additional verification required to request certificates for one or more domain names in this request."-Error on two certificates with .ru domains involved.
Is there some official...
1
answers
0
votes
468
views
asked 2 years agolg...
AWS Login Page shows "This site can’t be reached". However when using VPN, everthing works finelg...
I have used my AWS account many times last week and everything worked fine. Today I wanted to login again, but the login page was not available, showing me this URL:...
1
answers
0
votes
252
views
asked 2 years agolg...
Whenever I try to create a technical support case I receive
```
Technical support is unavailable under the Basic Support plan
```
In the upper left of the page it says
```
Support plan: Basic ...
1
answers
0
votes
778
views
asked 2 years agolg...
Has anyone experienced their **ACCOUNT BEING HACKED and CHARGED for it by AWS?**
I experienced a major breech, and suddenly got a bill for over $18,000!!! I was reassured by AWS the entire time that I...
2
answers
0
votes
327
views
asked 2 years agolg...
I am selling my site and need to transfer the AWS account to the buyer's business (the buyers do not use AWS for their other sites - but they want my site to continue with AWS).
I cannot figure out...
1
answers
0
votes
4840
views
asked 2 years agolg...
My AWS account is compromised - I don't really understand how this would happen for a platform like AWS, where many people have their business on it.
There are 1000x increases on billing due to the...
1
answers
0
votes
2219
views
asked 2 years agolg...
AWS has discontinued the auto-bill payment option recently, due to a recent change in government guidelines in India.
The manual tracking and monthly bill payment mode carry the risk of missing one...
3
answers
1
votes
935
views
asked 2 years agolg...
Hello. I would like to know if there is a way to find out the username that was responsible for creating my AWS account 3-4 years ago without using CloudWatch Insights or any other AWS service that...
1
answers
0
votes
702
views
asked 2 years agolg...
Hi everyone, I need help urgently!! my account was hacked on March 20th and billing is around 24k USD, I raised the case on March 24th when I notice the problem, but, the case in AWS Support has not...
2
answers
0
votes
864
views
asked 2 years agolg...