Questions tagged with Amazon Sumerian
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Links to the documentation is appearing across all clicks on Inspector pane
Hi Team, From today morning onwards, we have the following strange behavior which is interrupting my work on Sumerian. On the right-side pane (Inspector) all mouse clicks are leading to respective documentation pages which is a show stopper. Mouse clicks are happening only on expanded component. Could you please look into this issue. Thank you Santosh
Speech - avatars
Hi, I seem to have a problem with audio for the avatars in Sumerian. I've followed the tutorials but the avatar doesn't speak. I set up the aws configuration and i have a screen grab here of the scene. any ideas? https://ibb.co/Qp4wShp Edited by: matt2020 on Nov 25, 2020 10:43 AM Edited by: matt2020 on Nov 25, 2020 10:48 AM
Issue when importing FBX or OBJ files into a Scene
When I try to import trusted fbx's just as the one in <https://docs.sumerian.amazonaws.com/tutorials/create/intermediate/interactive-terrain/> I just get the error "We couldn't import the fie. I may very well be corrupt. Grab another copy and try uploading again". I've tried other fbx and objs without success. Objs produce a different error about not finding the root ID, but I imported the same OBJ file yesterday without any issues.Can you help?
Import Legacy animations into Sumerian
Hi, We have trying to use the animation clips inside one of our 3D models in Sumerian, to be used in a model showcase. But, the animation clips in our model do not sho up in Sumerian, but, can be seen in the model using other rendering softwares. Is there any procedure to add our animations to the models in Sumerian, how do we add legacy animations to our model, is there any specific procedure to create the animation clips supported in Sumerian? Your help is greatly appreciated. Thanks & Regards, Subhajit.
Mesh (a part) not casting shadow
I recorded this small video because I can't understand why a part of my mesh does not cast shadows. <https://s2.gifyu.com/images/Sumerian-Console---Google-Chrome-2019-04-03-15-22-46.gif> As you can see a part of the mesh (the vertical one) cast shadows correctly, another part (the horizontal one) doesn't. I tried to invert the horizontal part's normals, but nothing has changed. Can you suggest me a way to solve this problem? Also by using other tools (e.g. Blender) if necessary.