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Selections tagged with Amazon Connect
easy-to-use omnichannel cloud contact center that helps you provide superior customer service at a lower cost
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5 results
Shannon LewisEXPERT
published 10 months ago0 votes431 views
This spotlight on Amazon Connect equips you with the skills and troubleshooting tips to get the most out of AWS’s AI-powered contact center.
AWS OFFICIALUpdated 2 years ago0 votes138 views
Turn on Amazon Connect features for your instances to help agents deliver more efficient and personalized customer service.
AWS OFFICIALUpdated 2 years ago0 votes92 views
Use Amazon Connect Contact Lens to get contact center analytics and quality management capabilities that help you to monitor, measure, and continuously improve contact quality and agent performance fo...
AWS OFFICIALUpdated 2 years ago0 votes35 views
Learn how you can leverage Amazon Connect and Amazon Lex capabilities for fast and seamless interactions.
AWS OFFICIALUpdated 2 years ago0 votes115 views
Design your contact center for highly resilient operations at any scale with Amazon Connect.