Application Integration
Application integration on AWS is a suite of services that enable communication between decoupled components within microservices, distributed systems, and serverless applications. You don’t need to refactor your entire architecture to benefit - decoupling applications at any scale can reduce the impact of changes, making it easier to update and faster to release new features.
Recent questions
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- In all the Quality evaluation reports, I can only see average scores, not the individual scores for each evaluation. Is there a way to see those?
- Hello, We are experiencing SMS delivery failures from AWS End User Messaging in the eu-west-2 (London) region to Twilio virtual numbers in the UK. This was working correctly until approximately April...
- We have a set up where EventBridge schedules trigger a lambda, we are trying to validate if the schedules are working fine, during the process we have observed that the InvocationAttemptCount in sched...
- I would like to pass tags to tasks when they are executed by state machine
- Want to orchestrate ECS TAKS using aws step function, I have requirement to attache my ECS Margate task to as VPC and security group, and didn't find configuration for VPC network for task definition
- I’m trying to understand the exact interaction between queue priority and delay in Amazon Connect routing profiles, as the documentation examples don’t explicitly cover this scenario. Scenario: Queu...
- how to configure s3 access to airflow which is in different account. please help with cdk code to use s3 is in account A and airflow in account B
- We have built an evaluation form in Contact Lens with the following structure: * 4 scored sections: Customer Experience (32%), Case Handling (18%), Systems (8%), Sales (42%) * distribution mode: Ques...
- We are troubleshooting outbound email campaigns in a fresh Amazon Connect instance in us-east-1, and we are seeing a consistent failure mode that we cannot explain from the docs. What we observe: ...
- Hi, We need advice on the best-practice AWS architecture for a long-running async process. Our application stack: - Frontend: Vite React, hosted on S3 static hosting + CloudFront - Backend: Python ...
- We are trying to expose a Bedrock AgentCore Gateway Lambda target as an MCP tool inside Amazon Connect AI Agent Designer. **Setup** Region: us-east-1 Amazon Connect instance: Active Bedrock AgentC...
- Hello, sending out SMS from my AWS number works fine, however replies are never received. Everything appears to be connected properly. The inbound messaging destination is connected to an SNS topic, a...
- Environment: * MWAA environment class: mw1.small * Apache Airflow version: 3.0.6 * Executor: CeleryExecutor (default) * core.execute_tasks_new_python_interpreter: True (Airflow 3 default) * Region: e...
- **Feature Request:** Folder-Based Organization for State Machines in AWS Step Functions (Beyond Tags) **Problem:** While AWS Step Functions supports tagging, it does not provide a way to visually org...
- What are the options for inbound voice channel in Croatia for Amazon Connect? Based on documentation you cannot get toll free number for Croatia or assign existing phone number to Amazon Connect. Only...
- Setup I'm building a voice AI agent using: Amazon Connect with a custom contact flow Lex V2 bot with Nova Sonic speech-to-speech enabled Q Connect Orchestration AI Agent (Claude Sonnet 4.5) handling ...
- Im trying to create a flow that you can call via a phone number in Amazon Connect that allows the user to talk in a standard freeflow conversation (like talking to ChatGPT about anything) which im lea...
- We are designing a Step Functions workflow that orchestrates multiple Lambda functions. I want to understand the timeout interaction between Step Functions Task states and Lambda function timeouts. Sp...
Recent Knowledge Center content
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Recent articles
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- Kiran PrakashEXPERTpublished 2 days ago0 votes23 viewsThis article helps users who are integrating Grafana with AWS DevOps Agent via webhooks and receiving a `400 Bad Request` error when alerts fire from the Grafana UI, despite the webhook working correc...
- Dennis_OEXPERTpublished 5 days ago2 votes61 viewsFor sensitive caller inputs (PAN, CVV, authentication codes), post-call redaction is not enough PCI DSS v4.0 requires CVV is never stored after authorization and PAN only stored encrypted. This articl...
- Dennis_OEXPERTpublished 5 days ago1 votes59 viewsContact centers regularly capture PII (names, addresses, SSNs, credit card numbers) in call audio and transcripts. To meet PCI DSS, GDPR, and HIPAA controls, this data must be removed from artifacts b...
- Dennis_OEXPERTpublished 5 days ago1 votes45 viewsConnect encrypts customer content at rest by default with a service-managed KMS key, but customers in regulated industries (PCI DSS v4.0, GDPR, HIPAA) typically need full key control — independent rot...
- Elvis_PEXPERTpublished 19 days ago1 votes128 viewsBuilding an Enterprise Landing Zone
- Varun SharmaEXPERTpublished 24 days ago0 votes195 viewsI want to automatically invoke AWS DevOps Agent investigations when a CloudWatch Alarm enters ALARM state or when Amazon EventBridge detects an Amazon Elastic Container Service (Amazon ECS) task failu...
- AWS OFFICIALUpdated 24 days ago0 votes153 viewsThis article shows you how to integrate PagerDuty with AWS Incident Detection and Response to improve your incident management capabilities.
- Brian MaloneSUPPORT ENGINEERpublished a month ago0 votes142 viewsAllow agents in Amazon Connect to add numbers to a deny list in real time using only Amazon Connect resources. There is a current re:Post that walk through creating this functionality using DynamoDB, ...
- AWS OFFICIALUpdated a month ago0 votes131 viewsPart 2 of this article shows how to use AWS Unified Operations to bridge the gap between experimentation and production-grade agentic AI.
- PuneethaEXPERTpublished a month ago1 votes68 viewsThis article provides guidance for AWS customers encountering LDAP connectivity failures with Amazon MQ due to the use of private or self-signed SSL certificates and non-publicly resolvable DNS names ...
- Erasmo Fabio AcraniEXPERTpublished a month ago1 votes66 viewsAWS Amazon Q Developer integrates with collaboration platforms like Slack to monitor AWS Transfer Family events. Slack can track file transfers directly from chat channels. This integration eliminates...
- Henrique SantanaEXPERTpublished a month ago0 votes54 viewsDeploying web APIs on AWS Lambda often means writing routing, validation, and error handling from scratch. This post shows how Hono, a lightweight TypeScript web framework, reduces that friction with ...
- AWS OFFICIALUpdated a month ago0 votes106 viewsThis solution shows how you can integrate New Relic with Incident Detection and Response.
- Henrique SantanaEXPERTpublished a month ago0 votes73 viewsEvery Lambda invocation starts with a trigger, but what happens between that trigger and your code running is far more complex than most developers realize. This session pulls back the curtain on Lamb...
- shubhranshuEXPERTpublished 2 months ago2 votes85 viewsI'm using the Apache Airflow REST API in my Amazon Managed Workflows for Apache Airflow (Amazon MWAA) version 3.0 environment, and some API endpoints work while others return a `{"detail": "Forbidden"...
- Henrique SantanaEXPERTpublished 2 months ago0 votes170 viewsThis post covers session CNS307 from AWS re:Invent 2025. If your containerized microservices have ever buckled under peak traffic, this session offers a practical path to more resilient, scalable arch...
- Henrique SantanaEXPERTpublished 2 months ago0 votes116 viewsGetting a containerized application to production means coordinating networking, load balancers, TLS certificates, autoscaling, and observability configurations. Amazon ECS Express Mode collapses that...
- Henrique SantanaEXPERTpublished 2 months ago0 votes141 viewsBuilding agent applications in production requires more than picking an LLM. You need to think through how agents gather context, how they communicate with tools and other agents, and where they run a...
Recent selections
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- AWS OfficialEXPERTpublished 3 months ago0 votes369 viewsThis spotlight on Amazon EventBridge equips you with the skills and troubleshooting tips to get the most out of a scalable service.
- AWS OfficialEXPERTpublished a year ago0 votes516 viewsThis spotlight on Amazon Connect equips you with the skills and troubleshooting tips to get the most out of AWS’s AI-powered contact center.
- AWS OFFICIALUpdated 2 years ago0 votes231 viewsTurn on Amazon Connect features for your instances to help agents deliver more efficient and personalized customer service.
- AWS OFFICIALUpdated 2 years ago0 votes202 viewsUse Amazon Connect Contact Lens to get contact center analytics and quality management capabilities that help you to monitor, measure, and continuously improve contact quality and agent performance fo...
- AWS OFFICIALUpdated 2 years ago0 votes68 viewsLearn how you can leverage Amazon Connect and Amazon Lex capabilities for fast and seamless interactions.
- AWS OFFICIALUpdated 2 years ago0 votes253 viewsDesign your contact center for highly resilient operations at any scale with Amazon Connect.
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