Telecommunications
Accelerate innovation, scale with confidence, and add agility with cloud-based telecommunications solutions from Amazon Web Services.
Recent questions
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- In our billing we have a service called "**Contact Center Telecommunications (service sold by AMCS, LLC)**", which appears to be something different from Amazon Connect. Can anyone explain what...
- I am claiming my first DID number in Amazon connect but I am getting the below error even though I have never claimed a number. Is this a bug in AWS and should we contact AWS support? Please try...
- Hi there, I'm a integrator and I trying to port a phone number from France to AWS Voice. We created a ticket to AWS support few weeks age, but considering the timeline to port officially the phone,...
- I'm currently using Amazon Connect and I'm trying to monitor the status of my instance phone numbers. I can successfully track when they are actively "in a call", but I'm facing challenges in...
- Hello, in my company we have had a blocking problem due to certain pages that are hosted on AWS, investigating within AWS we have noticed that the managed rule called "Anonymous IP list" has been...asked 9 months ago
- Hello, this is my code in lambda which runs based on SQS messages arrival. var net = require('net'); let client = new net.Socket(); console.log(" ------------------- Attempt to...
- I am from a company that joins a network segment that LACNIC has lent us, this is a recycled segment. Amazon has been blocking several IPs for us when we want to use some of the services, the whois...asked 9 months ago
- Hello, I would like to know what databases Amazon uses to determine the location of IP segments, since Amazon has blocked several IPs from our range and we want to know if these databases that provide...asked 9 months ago
- Hello, in my company we use an IP range located in Chile, but in your services I think the geolocation is not updated, since several IPs are blocked. I would like to know if using any AWS service,...asked 9 months ago
- Hello Team i have been using amazon pinpoint and connect to place the outbound campaign Calls in US and Canada. our instance is located in US-west-2 Oregon. When Campaign Call is placed , customer...
- Hello Folks, we have created outbound voice campaign using pinpoint and amazon connect, when a API Call is initiated customer receives the Call asap customer answers the Call customer is on Call for...
- We have a lot of clients who want to terminate calls into Amazon Connect over the public internet by just sending to a public endpoint, similar to how Genesys can take calls in via a hostname. This...
- I found that the network quality from mainland China to Tokyo, Japan is unstable, I don't know if it can be optimized source ip :115.238.145.17 destination ip：3.115.248.193 I provide the source and...
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