Business Applications
Innovative business applications with the same on-demand scalability, reliability, pay-as-you go pricing, and machine learning that drives AWS cloud infrastructure.
Recent questions
see all1/18
- From what I can tell, there is not a configuration specified in the Cognito User Pool [specification](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-cognito-userpool.html)...
- I couldn't find anything in the pricing documentation for Connect, so I want to say no? https://aws.amazon.com/connect/pricing/ What about having Connect do a translation of text in the Play Prompt...
- I'm using amazon connect widget script with custom button, when user click on the custom button(Chat with US), we open an custom form where we ask for there name and email id, and when they submit the...
- When defining a custom MAIL FROM domain please have SES check for a DMARC record on the custom MAIL FROM as well rather than just the root domain. Right now I have lots of high impact findings in...
- Hi Team , i am trying to implement the voice mail for amazon connect with this solution - https://github.com/amazon-connect/voicemail-for-amazon-connect but this solution is decommissioned and is...
- Hello, please how can I retrieve the Call-Logs from Amazon Connect that are displayed on the Instance site under the Contact Search category, with all the fields in there programmatically. I am using...
- Is the "Latest" flow (in flow designer) the latest Saved or Published flow? I searched the word "Latest" in the AWS Connect Documentation but couldn't find an answer. Maybe a note should be added to...
- I'm currently integrating AWS Pinpoint with Amplify analytics to track user engagement metrics such as Monthly Active Users (MAU) and Daily Active Users (DAU). While these metrics are visible in the...
- - created a lambda in VPC, private subnet with no internet gateway or NAT. - created ses VPC endpoint for that private subnet - allowed all traffic for all ports on security group for now - checked...
- Hi, I am currently in need of mobile number from Amazon connect for my business requirements. currently there is no number available to claim, hence I have raised the request with the support agent....
- Hi I am trying to create a new connect flow using the 'show view' block - this flow has no amazon lex bots. The 'show view' block keeps resulting in an error and I can't figure out why - am I able...
- Hi Team, I'm trying to configure Lex interaction through Connect chat. I have configured following contact flow: 1. Entry --> Get Customer Input --> welcome message 2. Based on customer question Lex...
- I try to login the workdoc link below: [https://amazondeviceshw.awsapps.com/workdocs/loginv2/index.html#/emailSelect?sitename=amazondeviceshw]() ![Enter image description...
- Is there anyway that I could see my queue stats (ex: Total call waiting, Number of agents available) in my agent workspace?
- I setup a custom MAIL FROM domain to send emails via SendMail from a lambda. Say the email is admin@appmail.foo.com. My domain is verified and the email sends correctly and the MX record shows 10...
- Hello, I have a domain setup with AWS workmail and AWS SES. As you can see in the image below I have setup all the DKIM domain names in namecheap verified by AWS. ![Enter image description...
- I'm receiving failure notifications where I try to send an email configured with workmail, I can receive from gmail.com but I can't with yahoo.com.mx, I have configured the steps from the...
- Hi, I'm currently working on customizing the Agent Workspace in Amazon Connect and need some guidance on creating a grid-like user interface. My goal is to display data in a tabular format similar to...
Recent Knowledge Center content
see all1/18
- AWS OFFICIALUpdated 3 months ago
- AWS OFFICIALUpdated 7 months ago
- AWS OFFICIALUpdated 10 months ago
- AWS OFFICIALUpdated a year ago
Recent community articles
see all1/6
- EXPERTpublished 7 days ago0 votes401 views
- EXPERTpublished 6 months ago1 votes6197 views
- EXPERTpublished 10 months ago3 votes21982 views
- EXPERTpublished a year ago0 votes1140 views
1/18
Brettski-AWS
EXPERTOsvaldo Marte
EXPERTGiovanni Lauria
EXPERTiwasa
EXPERTrobinkaws
EXPERTAdeleke Adebowale J
EXPERTFrancisco_L
SUPPORT ENGINEERAWS-samfred
EXPERT