Business Applications
Innovative business applications with the same on-demand scalability, reliability, pay-as-you go pricing, and machine learning that drives AWS cloud infrastructure.
Recent questions
see all1/18
- There is currently no API call available to get the association of a phone number to a contact flow within the Amazon Connect product space. Clearly the information is available to Amazon Connect as...
- Today I found my ses account (in eu-west-1) disabled for the second time, I can't figure out why. I searched everywhere, I didn't receive any warnings of a disabled or suspended account, on the Ses...
- Hello am new to all this here BUT after having setting up this mail service (AWS workmail) we are being charged and am not YET using it to send/receive anything for the client?? Have just verified...
- Hello! I'm trying to send an email to my verified domain from XXXXXXXXX@bk.ru. I have created and enabled receipt rule for info@XXXXXXXXXXXXX.com according to guidelines. However, the inbound emails...
- We are trying to implement rich interactive messaging using Amazon Connect and participant API. The documentation clearly says SendMessage API accepts vnd.amazonaws.connect.message.interactive as...
- I want my text chat bot responses to contain paragraphs and bolded word etc if possible - does anyone have any suggestions? id like to avoid using lambda is possible but can do if need be.
- On a call. when we add a quick connect connection , call is changed to a conference, similar way we tried to achieve in chat, but instead it was working like transfer, the current agent is left the...
- I can log in successfully through Android, Mac, and the web, but I'm encountering issues when attempting to log in via iOS. I've followed the steps outlined in this...
- In amazon connect we create quick connect, to transfer the call. We need to know the status of quick connects availability status. For example the agents which are ready are identified to agent before...
- Using agent heirarchy need to work like the Organization groups, each heirachy groups suppose to have separate statuses, separate routing profiles for the every agent hierarchy. And we need full uses...
- For the Call Manager need to have Monitor functionalities , but need to exclude the call incoming from the routing profile queues, whether any other ways available to do it? We can remove the CCP...
- Need Agents and Call Managers to act as the Team, where Call Manager can maintain the agent and Every supervisor has his own custom status and Some sets of Agent need to assign to specific supervisor,...
- Hi, Is this use case possible in Pinpoint We have a registered 10DLC Number for sending out SMS. We want to auto foward a call to a relavant number in case somebody calls back on the 10DLC number.
- Where can I find training material for AWS Supply Chain? Ramp-up guide? Instructor led or online training? Can I earn a badge for AWS Supply Chain?
- I want to move my AWS SES account from Sandbox to Production, so I made the following request: aws sesv2 put-account-details \\ --production-access-enabled \\ --mail-type TRANSACTIONAL...
Reset Password for WorkMail not working (Spinning Wheel). Users to be Migrating out to Microsoft 365
WorkMail is no longer a solution for me. All email users and data need to be migrated to Microsoft 365. For this, I need to reset the password for all user and AWS is not allowing me to do just that...- Hello, we would like to request a feature to allow the ability to export to CSV from the manage phone numbers page. A similar feature is on the user's management page that we can download to CSV .
- Hello everyone. Is there an way in aws connect flow if using lex bot, the caller hangup/disconnect during the slot prompt question. to find which slot name and prompts question the caller disconnect...
Recent Knowledge Center content
see all1/18
AWS OFFICIALUpdated 2 months ago- AWS OFFICIALUpdated 7 months ago
- AWS OFFICIALUpdated 8 months ago
- AWS OFFICIALUpdated 8 months ago
Recent articles
see all1/3
- EXPERTpublished 3 months ago3 votes14201 views
- EXPERTpublished 10 months ago0 votes490 views
1/18
Riku_Kobayashi
EXPERTrePost Polyglot
EXPERTBrettski-AWS
EXPERTDidier_Durand
EXPERTGary Mclean
EXPERTkentrad
EXPERTsecondabhi_aws
EXPERTAntonio_Lagrotteria
EXPERTUri
EXPERTskinsman
EXPERTSedat_Salman
EXPERTSteve_M
EXPERTTushar_J
EXPERTIndranil Banerjee AWS
EXPERTiwasa
EXPERTMatt-B
EXPERTAWS-User-Nitin
EXPERTFabrizio@AWS
EXPERT
