Business Applications
Innovative business applications with the same on-demand scalability, reliability, pay-as-you go pricing, and machine learning that drives AWS cloud infrastructure.
Recent questions
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- I'm encountering an error in my Amazon Connect instance when trying to monitor a call as an admin using the "listen in on phone conversation" feature in the Real-time Metrics menu eye icon. The error...
- Hi Just trying to use Power BI to interrogate some of the data coming out from Connect in the form of text/csv files but am unsure of the process - is there any documentation that someone can kindly...
- As I understand it, the 'show view' block allows interactive mesages to be displayed without the need for a user input or prompt. The documentation surrounding this suggests that the interactive...
- Hi Team, we are using AWS Pinpoint for sending OTPs to our users. When I try to send an SMS to a number in Indonesia, the SMS is not being received. I have event destinations enabled to a Cloudwatch...
- How to set email feed back loop with email provider to send the complaint back to Amazon SES.
- I have removed emails from the global suppression list but they are re-added when we try to send an email from SES server. How do I remove them from the global suppression list for good?
- Hi Team, we have a strange situation where users are complaining when SSO password is about to expire lets say in 10 days , CCP will stop loading and throws the error ECUI failed to login ....
- HI, I have an issue we have been facing with delivering emails to Gmail recipients. Despite taking the necessary steps such as adding DKIM to our identities and verifying them, we are still...
- Hello! I'm exploring alternative methods beyond the "search Contacts" API to retrieve call logs, as the data displayed in the Amazon Connect UI under the Contact search category, with all relevant...
- Hello AWS Community, We are experiencing an issue with Amazon SES account level suppression list. Due to some misconfiguration in our application, we initiated sending mails in recursive manner at...
- I have set up an SES configuration set and chosen various events, including complaints. They've subscribed an SNS email protocol to these events. However, when they mark an email as spam from the...
- Hey, I am trying to call the AWS Pinpoint REST API for ...
- Created a hosted zone in Route 53 and updated NS in Godaddy to new zone NS servers: ``` ; <<>> DiG 9.10.6 <<>> -t NS onejustice.org ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode:...
- trying to subscribe to a topic with a mobile number and then send a message to a mobile number created user group and user and given these permissions AdministratorAccess AmazonSNSFullAccess getting...
- We have implemented Email receiving using Amazon SES, it intercepts all emails and a Lambda function, we are noticing one behaviour if any exception in lambda function it sends undelivered email...
- I need to implement functionality to move the contact from current queue to another queue when the contact in queue while playing queue promt. I have tried using Amazon Connect Api, but it didn't...
- How can I dynamically set the values for the four items in a data section within an Amazon Connect view? I've configured contact attributes in my Amazon Connect flow and created a Show View block...
- Hello, I am setting up the Email settings for an online marketplace where emails are sent for actions such as registering an account as well as forgot password and I am getting the following error...
Recent Knowledge Center content
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