Questions in Application Integration

Hi AWS Community, I am new to AWS. I want to build a webhook which will be invoked on the SMS deliveries. This webhook will take the status of the SMS delivered and will into my AWS RDS database. I ha...

I'm creating custom views to change the agent desktop when a agent receives an inbound call. Basically, I have a first custom view so the agent can query for the customer profile based on the custome...

I am trying to send out an MMS that will consist of an image. Since it is not possible using SNS so i jumped to the aws pinpoint service. my set up is not giving me any errors. I am using i am getting...

I purchase a TOLL_FREE orgination number from SNS. After 3 days, its status is still pending. I've received no emails on it. What should happen? Is there a way for me to check what the hold up is? Th...

Hi there, My Amazon connect Instance on Tokyo Region. We have claimed the Malaysian phone number on our Amazon Connect instance and configured it as the Caller ID in the queue's outbound settings. Ho...

We're running MWAA 2.10.1 on a private network, so I had to package my Python packages in a plugin.zip, as well as the constraints, but we are seeing this error when attempting to install: ```2024-12-...

Is it possible to display a counter in the agent workspace tab for a 3rd party application? I want to create a voicemail application but I want to display the amount of new voicemails in the tab in th...

Parsing has failed. Please review over the document number, version, and or sample document. when i am in the aws console and try to create a Transformer Configuration for my EDI document i keep getti...

We are interested in extracting call data from Amazon Connect on a larger scale (Yearly data). Currently, we generate and download weekly and monthly reports that provide common metrics, both on a dai...

Hello there, I am trying to convert the given example for the Map State's ItemSelector field. In the documentation it is provided as follows: ``` { "ItemSelector": { "size": 10, "value.$": ...

I have an application that is written in c# and is using aws sns to send the message. I am out of sandbox. The message comes through fine, however, it comes through as UNVERIFIED. I have also hired an...

I am using aws connect for on-call support for any production alerts, but when I use Cambodian number, the recipient is not getting any call