Questions in Application Integration
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I'm setting up API Gateway to proxy to SNS Topic. Everything seems to be working other than this one thing that we're still not able to figure out.
In the Integration Request Mapping Template, we...
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asked a month agolg...
Hi,
I am currently in need of mobile number from Amazon connect for my business requirements. currently there is no number available to claim, hence I have raised the request with the support agent....
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414
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asked a month agolg...
I have three different microservices. A metadata service, a 3rd party platform service, and an events service. Each have their own DynamoDB table, and each of those has an index consisting of "pk"...
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132
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asked a month agolg...
Hi
I am trying to create a new connect flow using the 'show view' block - this flow has no amazon lex bots. The 'show view' block keeps resulting in an error and I can't figure out why - am I able...
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438
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asked a month agolg...
Hi Team,
I'm trying to configure Lex interaction through Connect chat. I have configured following contact flow:
1. Entry --> Get Customer Input --> welcome message
2. Based on customer question Lex...
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403
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asked a month agolg...
This is what I'm trying to achieve. How to;
1. Deploy the ready-built bedrock (chatbot) model in lambda+api gateway (suitable for step functions). Is it web-sockets or API ?
2. Connect lambda & step...
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136
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asked a month agolg...
How can I run an instance using Step function? The best if it can by run sync way with outputting instance ID :)
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438
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asked a month agolg...
Is there anyway that I could see my queue stats (ex: Total call waiting, Number of agents available) in my agent workspace?
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398
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asked a month agolg...
I need to apply payload filters and transform the message payload before posting to SQS targets.
How can this be done? Any related blogs?
TIA
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328
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asked a month agolg...
my task use case is
1. Create sqs queue to process excels uploads + dlq
2. Create producer and consumer lambda functions
3. Add s3 upload event trigger to producer lambda
4. Add sqs worker lambda to...
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629
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asked a month agolg...
Hi,
I'm currently working on customizing the Agent Workspace in Amazon Connect and need some guidance on creating a grid-like user interface. My goal is to display data in a tabular format similar to...
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342
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asked a month agolg...
Hi Guys !!!
I'm currently facing a persistent issue while integrating Amazon Connect with Shopify. Despite several troubleshooting steps, the problem remains unresolved. Here's what I've tried so...
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465
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asked a month agolg...