Questions in Application Integration
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How to get inputTranscript i.e. customers first words in a Lex bot back into Amazon Connect flowlg...
I have a Lex VOICE bot that asks.."What can I help you with today?" when it is first invoked. I am wondering if there's an easy way to capture the customer's first words transcribed as text so I can...
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194
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asked a month agolg...
Hi, We are facing Issue on Chat Channel.
After Customer and Agent interaction is done, Customer need to continue with some other service. Hence Agent is transferring the Chat interaction to another...
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142
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asked a month agolg...
I have created a custom labelling job using API. Job creation is successful. Also I am able to get responses. But in the console- it says that the job is complete with labelling errors and in the...
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223
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asked a month agolg...
Hi, I'm planning to use SNS to send 2MFA SMS transactional messages from Cognito.
Users' phone numbers in Cognito User Pools are from various countries, but I only have budget to register one short...
1
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76
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asked a month agolg...
I have lambda function running in one aws account which updates the passwords of users and then those updated passowords will be sent to the event bus in another aws account and i have added to rule...
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150
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asked a month agolg...
Description:
We are evaluating the most suitable AWS service for automating our indexing job workflow. Our workflow involves processing messages received from an application, loading data from S3 into...
2
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303
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asked a month agolg...
Hello,
We currently have an issue with the number of webhooks through SNS that were received yesterday (May 02, 2024) relating to our sent emails.
Using the following data:
"total_sent": 20260,
...
2
answers
0
votes
69
views
asked a month agolg...
Hi there I wanted to use an access token to my Facebook Conversions API for some third party ad software I am using. It is supposed to track things better than the normal pixel. I clicked on the link...
1
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0
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96
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asked a month agolg...
I have a scenario in step function where I need to execute a task after failure. below is the skeleton of the stepfunction code. but this is currently throwing TypeError for 'FAILED' status alone...
2
answers
0
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98
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asked a month agolg...
Good afternoon,
I want to catch all events that Eventbridge can receive from the default bus and pass them on to Kinesis with the subsequent storage into the S3. How can this be achieved, because,...
3
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115
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asked a month agolg...
I couldn't find anything in the pricing documentation for Connect, so I want to say no?
https://aws.amazon.com/connect/pricing/
What about having Connect do a translation of text in the Play Prompt...
2
answers
0
votes
420
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asked a month agolg...
I'm using amazon connect widget script with custom button, when user click on the custom button(Chat with US), we open an custom form where we ask for there name and email id, and when they submit the...
1
answers
0
votes
409
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asked a month agolg...