Questions in Application Integration
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Our company currently uses a phone number provided by a specific network carrier in the US. We are planning to switch our contact center operations to Amazon Connect. However, we want to retain our...
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31
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asked a day agolg...
Hello,
Is there is a way to simulate Amazon Connect locally? It would be helpful to speed up development
Thanks
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31
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asked a day agolg...
Hello Experts,
Right now the only API versions I see supported in Appflow for Google Ads are v13 and v14. According to the documentation from Google Ads linked below v13 has already been sunset and...
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77
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asked 4 days agolg...
As in a title, is there a way to configure EvetBridge for my State Machine to receive events after each step? I want to know if my steps are passed correctly or to get details about them like duration...
2
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88
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asked 4 days agolg...
cannot see billing options, or even account settings to change the root user.
currently using connect to service cloud voice with Salesforce and lot of settings (clickable) links are basically leading...
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103
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asked 5 days agolg...
Hello, I would like to ask how to connect my ec2 via DCV viewer. There is no place to DCV to connect via key pair
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98
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asked 5 days agolg...
Hello I am trying to find a way to create a rule in EventBridge that will changes in a Transit Gateway, such as a transit gateway attachment pending.
Ultimately will use SNS to email that pending...
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60
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asked 5 days agolg...
Through the standard CTI integration with Salesforce, our team is attempting to route voicemail as tasks to agents. Within Salesforce, we would like to access attributes associated with this task,...
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41
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asked 5 days agolg...
Two queue addresses:
“https://sqs.us-east-1.amazonaws.com/xxxxx/xxxxx”
“https://sqs.us-east-1.amazonaws.com/xxxx/xxxxxx”
not under this account,From May 1st to May 21st, the actual number of calls was...
2
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254
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asked 5 days agolg...
I am handling all the CTR's generated by our Connect instances in databricks. I follow the Connect documentation to get rid of duplicate records and use the most recent CTR associated with a...
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86
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asked 6 days agolg...
I have an Amazon Lex bot that requires a "Help" intent before it presents a Quick Reply menu. Is it possible to directly go to the Quick Reply menu?
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What I've tried:
I have tried...
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86
views
asked 6 days agolg...
Context: I am using Account Factory through Control Tower to create accounts. I am doing this dynamically through Terraform.
Problem: Users that are created through the Account Factory (Service...
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44
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asked 6 days agolg...