Questions in Application Integration
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Hi,
I'm currently working on customizing the Agent Workspace in Amazon Connect and need some guidance on creating a grid-like user interface. My goal is to display data in a tabular format similar to...
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351
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asked a month agolg...
Hi Guys !!!
I'm currently facing a persistent issue while integrating Amazon Connect with Shopify. Despite several troubleshooting steps, the problem remains unresolved. Here's what I've tried so...
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478
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asked a month agolg...
I lost previous password. Therefore I recreated by click on "get password". I provided key file then got the new password. But the new RDP reject the login, why? It was working many times before.
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476
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asked a month agolg...
Hello,
I am trying to use the C# AWS SDK to create Pinpoint Segments and Journey.
Sometimes when I execute the code with the Journey status as DRAFT, It creates both but in the Journey, it says...
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139
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asked a month agolg...
Hi, I am very new to AWS and have SNS connected to pinpoint with an origination number with the goal to send users automated texts through a python script. So I am still on the free tier, however hit...
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202
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asked a month agolg...
On our setup we have a welcome message which plays before transferring the caller into a queue.
As I understand it, the abandoned calls stats only count calls which made it into the queue, but hung up...
Accepted AnswerAmazon Connect
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106
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asked a month agolg...
Hi All,
I am trying to test an Amazon Connect chat through a google site. When loading, I get the error:
We’re unable to load chat at this time. Please refresh the page to retry, or try again later...
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115
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asked a month agolg...
I have account A and account B. Account A has a lambda and execution role. Account B has a custom event bus and event bus rule and an IAM role that allows PutEvents on the custom event bus. The rule...
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201
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asked a month agolg...
I'm encountering an error in my Amazon Connect instance when trying to monitor a call as an admin using the "listen in on phone conversation" feature in the Real-time Metrics menu eye icon. The error...
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391
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asked a month agolg...
Hi
Just trying to use Power BI to interrogate some of the data coming out from Connect in the form of text/csv files but am unsure of the process - is there any documentation that someone can kindly...
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72
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asked a month agolg...
As I understand it, the 'show view' block allows interactive mesages to be displayed without the need for a user input or prompt. The documentation surrounding this suggests that the interactive...
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66
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asked a month agolg...
I have a step function for doing a migration task on a dynamo table. I need to turn of the kinesis stream associated with the table using aws SDK first step and then run the migration task then turn...
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125
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asked a month agolg...