Questions in Application Integration
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Hello,
As Amazon connect is not supporting the voicemail feature for agents from this January, please suggest the best alternative solution to achieve the same functionality.
1
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125
views
asked a month agolg...
After reading https://aws.amazon.com/blogs/compute/detecting-and-stopping-recursive-loops-in-aws-lambda-functions/ , I understand that a batch of SQS messages will be dropped if any lineage value is...
2
answers
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398
views
asked a month agolg...
I have a Lambda function which calls another Lambda function, this works ok, but, the response from the called function should be a JSON object, but it gets converted somewhere into an Uint8Array!
I'm...
Accepted AnswerAWS AppSync
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answers
1
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92
views
asked a month agolg...
Hello AWS Community,
I am working with AWS Step Functions and facing a challenge related to handling errors in [HTTP Invoke...
1
answers
0
votes
123
views
asked a month agolg...
I have the state function state machine config looks like below:
{
"StartAt": "DownloadAndValidate",
"States": {
"DownloadAndValidate": {
"Type": "Task",
"Resource":...
2
answers
0
votes
129
views
asked a month agolg...
I'm dealing with a lex bot that uses lambda function; this lex bot is integrated in the genesys cloud.
when testing the lambda function I found that the execution time is about 8-9 s which is too...
1
answers
0
votes
291
views
asked a month agolg...
Hi, I am trying to create a forecast on Amazon connect. I have successfully created a forecast and it says scheduled but the status hasn't changed in a month. It still says "scheduled" .What could be...
1
answers
0
votes
106
views
asked a month agolg...
Hello,
I am having an issue where my EventBridge rule does not appear to be matching a CloudTrail log.
The EB rule is looking for a cloudtrail log that the event name is "ReplaceRoute". An EC2...
1
answers
0
votes
140
views
asked a month agolg...
Hi,
I am unable to enable the Amazon Connect instance mentioned below error occurs. Please help.
You're signed in with an AWS account that was provided by AISPL. These accounts cannot create Amazon...
1
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0
votes
104
views
asked a month agolg...
Hi
Has anyone had issues with routing calls in Salesforce Voice via amazon connect?
I have a client who has one phone number, and three queues.
1. A phone call should first go to an agent that...
1
answers
0
votes
119
views
asked a month agolg...
"Numbers and flows" and "Contact flow modules" not showing in edit security profile
![Enter image description here](/media/postImages/original/IMIyye9BodTZq-g1j-6guiyA)
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155
views
asked a month agolg...
Mostly on SMS peoples directly send questions, we have configured flow which handles Chat, SMS and Call.
For Chat and Call its fine as at both the places greetings message is played by the bot, the...
1
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0
votes
142
views
asked a month agolg...