Questions in Application Integration
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Hello, I'm using Amazon Connect to receive inbound calls.
Now, I'd like to transfer a call to an external number and record the call....
0
answers
0
votes
49
views
asked 7 hours agolg...
Hi re:Post,
I am reviewing the AWS CloudWatch monitoring and alerts ecosystem.
We get a few of these alerts a month:
"StatusCheckFailed > 0 for 1 datapoints within 5 minutes"
1) What can I...
1
answers
0
votes
55
views
asked 19 hours agolg...
Hello,
I'm working on a project where we need to intercept Amazon Connect messages in real-time and resend them for further processing.
Could you provide guidance on setting up a system within AWS...
1
answers
0
votes
51
views
asked a day agolg...
Hi,
I've been needing to pass in a variable to CodePipeline when my EventBridge rule picks up when a specific tag is pushed in my CodeCommit repo. My EventBridge event pattern is below
```
{
...
1
answers
0
votes
68
views
asked a day agolg...
I need to use the Amazon q to generate automatic response in the chat where I should not use the pre defined response, For example like how Amazon q helping as agent assist in amazon connect by...
1
answers
0
votes
78
views
asked a day agolg...
I am attempting to invoke an external API via Step functions that requires authorization in the form of:
```
-H "Authorization: Bearer <TOKEN_HERE>"
```
I have attempted a variety of combinations in...
1
answers
0
votes
135
views
asked a day agolg...
I followed the examples for Angular for Amplify Gen 2 for trying to create custom mutations, queries, and models. When I call generateClient<TYPE_NAME_HERE>() it shows the models, queries, and...
0
answers
0
votes
46
views
asked 2 days agolg...
Amazon Connect - IaClg...
Hi,
I am not experienced in this topic, but would like to explore.
I did use the CloudFormation "IaC Generator" to generate the template in JSON for my Amazon Connect instance. From the template, I...
4
answers
0
votes
65
views
asked 2 days agolg...
I previously created an airflow environment in sa-east-1 and now I want to create an airflow environment in us-east-1
But when I try to create an airflow environment I see the message:
The limit of 0...
2
answers
0
votes
132
views
asked 3 days agolg...
Amazone ANS text messages to qatar result in a whatsapp message from Javna Software Solutions. A whatsapp bussiness api message does not cost like aws ans. The carrier is vadafone qatar. Why is this...
0
answers
0
votes
32
views
asked 3 days agolg...
What will happen to the SMS service if DID/TFN (with voice and SMS) is ported to Amazon Connect?lg...
We want to port our TFN and DID phone numbers to Amazon Connect, but it has both voice and SMS services. We can't lose any of our numbers. Not sure what will happen to its SMS capabilities that we are...
1
answers
0
votes
64
views
asked 3 days agolg...
We have been using AWS Connect for our HVOC using Predictive Dialer. We have our segments and journey created in PinPoint. This is for our voice channel. We noticed the EXPIRED calls started last...
2
answers
0
votes
190
views
asked 5 days agolg...