Questions in Application Integration
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We have been using AWS Connect for our HVOC using Predictive Dialer. We have our segments and journey created in PinPoint. This is for our voice channel. We noticed the EXPIRED calls started last...
2
answers
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191
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asked 5 days agolg...
I have been using Amazon Connect for several months. We mainly use the StartOutboundVoiceContact endpoint to trigger the Amazon Connect flow via REST request.
But we encountered the error 429 Too...
1
answers
0
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391
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asked 5 days agolg...
Is there any way to know which items were thrown out during the deduplication?
I know it's working because I have some custom metrics between 2 processes and it's always off by 10 -20 items. It...
1
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0
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82
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asked 6 days agolg...
I have an SQS queue with visibility timeout 0 to test how it works because I intend to use that setting for something that is outside of scope of this explanation.
I have a Lambda function triggered...
1
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0
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160
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asked 6 days agolg...
I'm unable to understand https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-monitoring.html .
1
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0
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103
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asked 7 days agolg...
Based on https://docs.aws.amazon.com/eventbridge/latest/APIReference/API_RetryPolicy.html does it mean that the "frequency" of retrying would be uniform too? For example, if time is 24 hours and max...
Accepted AnswerAmazon EventBridge
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0
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83
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asked 7 days agolg...
Hi, I did not find https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-monitoring.html useful for the definition of DeadLetterInvocations. I tried searching on the internet, are these...
1
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95
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asked 7 days agolg...
In an Amazon Connect Contact Flow is there any support to handle this flow through an automated bidirectional stream?
There is a GetCustomerInput action. This action supports Lex integration through...
1
answers
0
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267
views
asked 7 days agolg...
So, voice ID for an outbound agent call. I can't get this working and always get "Validation Exception. Call Is Not Connected." in CloudWatch. I have voice ID configured on the outbound whisper flow...
Accepted AnswerAmazon Connect
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0
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248
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asked 7 days agolg...
I am not receiving any verification messages from AWS that is because my UK mobile operator EE/BT are blocking SMS messages that have a senderID of NOTIFY. No way around it until the operator...
0
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0
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54
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asked 7 days agolg...
Hi,
I am trying to push a message to a SNS with MessageAttributes and getting Parameter validation failed:
Invalid type for parameter MessageAttributes, value:...
2
answers
0
votes
47
views
asked 7 days agolg...
Hi!
I am setting up Amazon Connect test lab and have claimed a number for Australia. But the no. its not hitting the Connect. It just hangs up after one ring. Call flow looks all good. Any one had...
1
answers
0
votes
277
views
asked 8 days agolg...