Questions in Application Integration
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Hi - I am using the CloudFormation Template from the AWS SaaS Integration page here https://docs.aws.amazon.com/marketplace/latest/userguide/deploy-serverless-saas.html
I am trying to register my...
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52
views
asked 7 hours agolg...
I built an AppSync Graphql API that connects to an Aurora Serverless v2 Cluster running Postgres 16.1 from a cdk app.
The API generally works --
* The query structures look right in the AppSync...
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61
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asked 8 hours agolg...
Hello,
I'm using Cloud Formation for creating AWS connect instance. For this, I need to access default resources ARN in the template.
For example - While creating a user in the connect instance, we...
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50
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asked 11 hours agolg...
Wondering how I can share data between my Amazon Connect flow instance and a third-party application, so that I can dynamically pull data from the customer profile/system endpoint and send it to the...
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27
views
asked 12 hours agolg...
Hi all, amazon connect places call recording in an s3 bucket with a filename in format *contactId_timestamp.wav*. How can we programmatically obtain the filename of the recording for a given call? I...
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42
views
asked 13 hours agolg...
I need a way to notified all agents when a new call in the queue so that the agent quick transfer the current contact back to the queue and take the new call if it has priority
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36
views
asked 13 hours agolg...
Using the Facebook graph API, we can use the following query to get daily level ads data for a specific time...
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31
views
asked 18 hours agolg...
Hi Team,
I am trying to run SQL statements in Redshift by triggering using EventBridge on S3 file arrival. I am able to run SQLs using Data API but how ever I want to pass the event details to...
1
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118
views
asked a day agolg...
Hi,
I've been trying to make a call from Amazon connect CCP directly to a number in PH (+63) but it does not connecting.
This was working before, and I already made a request to allow calls to PH,...
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30
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asked a day agolg...
We are using Amazon connect and we have a flow with 4 options for customers to select when they ring us. When a customer selects 1 or 2 or 3 or 4, phones are not able to take these inputs. We have not...
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84
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asked a day agolg...
Phone number has been disassociated with any queues. When tryin to release it, has following notification:
We couldn't release the phone numbers. This phone number cannot be released because it’s...
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85
views
asked 2 days agolg...
Hello, I'm using Amazon Connect to receive inbound calls.
Now, I'd like to transfer a call to an external number and record the call....
2
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101
views
asked 2 days agolg...