Questions in Application Integration
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Our system has IoT things (devices), and a web frontend in Amplify.
An example user story in the browser: "Search for a device by the county it belongs to, then show all telemetry readings created by...
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13
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asked 2 hours agolg...
Hi All,
I have previously set up multiple flows to take data from ZohoCRM to an S3 Bucket- this has worked for the better part of a year, but since 21st May 2024 the Layout Field appears to have...
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14
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asked 11 hours agolg...
have implemented the sso solution using SAML2.0, but there is no reference on single logout for Amazon connect ccp.
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24
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asked 12 hours agolg...
I am looking for some explanation / clarification on how calls get categorised as abandoned on Connect.
We occasionally seem to have situations where there are agents available, but a call gets logged...
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30
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asked a day agolg...
Not able to Import Pooled Amazon Pinpoint SMS Two-way Texting number into Amazon Connect Instancelg...
Amazon Pinpoint SMS said you must make sure all Two Way SMS numbers are imported into your Amazon Connect instance in order to route SMS Text from Customers to your Amazon Connect instance. I was...
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41
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asked 2 days agolg...
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL:
https://sms-voice.us-east-1.amazonaws.com
When I...
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32
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asked 2 days agolg...
I need to create a POC to implement an ETL process with SAS tables from a Glue job without business rules with 7 source tables adding another Job with business rules in each table and after the ETL...
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115
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asked 2 days agolg...
Calls being recirdedlg...
Can I set up a notification so my callers know the calls are being recorded?
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45
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asked 4 days agolg...
I have an SQS Fifo Queue that is subscribed to an SNS Fifo Topic with no filters. Everything that gets added into the Topic should end up in the queue.
While the subscription works for a while,...
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128
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asked 4 days agolg...
we have securityhub set up and we can view the score that we have, and we are wondering if the score drops to a certain threshold (for ex, now its 85% to 80%) then we will be notified by email...
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121
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asked 4 days agolg...
How can I validate who is using Q for agent in my Amazon Connect instance for billing purposes?lg...
Hi,
I would need to validate witch agent is consuming Q for Amazon Connect.
I can only see total amount in my billing statement.
Thank you
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49
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asked 4 days agolg...
HI,
I'm having issue using Q in CCP for agent.
I'm in Central region. I'm stepup in French-Ca.
Some of the interaction with Q in CCP are in French, other are in English![Enter image description...
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32
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asked 4 days agolg...