Questions in Management & Governance

Hello, my billing support case (Case ID: *************) has been stuck as 'Unassigned' for 27 days. I am a student who accidentally incurred a $12 charge and a $2.55 charge while experimenting with th...

I created a member account in my AWS Organization using Terraform. However, I can't log into that account, nor can I reset its password (using 'Forgot Password'), so I'm unable to remove it from the o...

We have an AWS account where the only account available to us is an IAM user named DDI_ADMIN. We can log in successfully, but we receive Access Denied errors for billing, account settings, IAM functio...

Our company is developing AWS CloudLabs so we had got approved quota of 1000 accounts. So are this account would be created on-fly like as when user clicks start button on lab or do we need to have pr...

Hello, I am looking for guidance regarding AWS Billing Support. I currently have three billing support cases: - ************** (opened May 18, 2026) - ************** (opened May 24, 2026) - *******...

I set up Security Hub and AWS Config across my AWS Organization a few years ago using the AWS-provided StackSets. Everything has been running fine with no changes on my end. Recently, Config.1 started...

I have a nested stack in **UPDATE_FAILED** state. On investigation the error happened because I tried to update multiple dynamoDB gsi index as shown below > Resource handler returned message: "Cannot ...

Hi! Regarding cloud management on AWS, I'm the only person on the team, and I also want to figure out, for now, what's the most manageable option for me, and whether, if we wanted to change the struc...

We received a notification about "[Action Required] AWS SDK for Java 1.x end of support". While analyzing, it turned out that the usage of the AWS SDK for Java version 1.x seems to solely be emitted w...

We have configured an Application Load Balancer with 14 APIs using path-based routing, and we need to monitor each individual API for request count and 5XX errors instead of relying on the overall ALB...

We received an AWS Health notification for AWS SDK for Java 1.x usage in us-east-2. After investigation, the usage appears related to AWS Glue managed runtime: - Glue version 5.0 - Spark 3.5 / Python...

Hi, I want to cancel my AWS subscription. When I click on the link https://console.aws.amazon.com/billing/home#/paymenthistory and use my gmail it doesn't work anymore. I canceled my skill builder su...