Questions in Business Applications
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Hi,
I've been trying to make a call from Amazon connect CCP directly to a number in PH (+63) but it does not connecting.
This was working before, and I already made a request to allow calls to PH,...
0
answers
0
votes
14
views
asked 4 hours agolg...
We are using Amazon connect and we have a flow with 4 options for customers to select when they ring us. When a customer selects 1 or 2 or 3 or 4, phones are not able to take these inputs. We have not...
0
answers
0
votes
70
views
asked 8 hours agolg...
**Service**: AWS Lightsail
**Running**: a simple wordpress.org blog website
**Issue**: cannot send emails
**Other details**: domain name is managed via Porkbun
**similar questions**:...
1
answers
0
votes
68
views
asked 10 hours agolg...
Phone number has been disassociated with any queues. When tryin to release it, has following notification:
We couldn't release the phone numbers. This phone number cannot be released because it’s...
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answers
0
votes
70
views
asked 15 hours agolg...
Amazon Q App Titlelg...
I updated the title of an Amazon Q application but the title in the user AWS access portal (list of apps) did not change. I also changed the title in the web experience and that did update to display...
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answers
0
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55
views
asked 18 hours agolg...
Hello, I'm using Amazon Connect to receive inbound calls.
Now, I'd like to transfer a call to an external number and record the call....
2
answers
0
votes
84
views
asked a day agolg...
I am an Italian user. I send clean emails with correct and verified contents.
I get this message every now and then:
**Action: failed
Remote-MTA: dns; amazonses.com
Final-Recipient: rfc822;...
1
answers
0
votes
56
views
asked 2 days agolg...
I am attempting to cancel Pinpoint from our AWS services. I have removed the 10DLC number and was still being charged. Is my next step to remove the campaigns? What other things should I look into...
1
answers
0
votes
57
views
asked 2 days agolg...
Hello,
I'm working on a project where we need to intercept Amazon Connect messages in real-time and resend them for further processing.
Could you provide guidance on setting up a system within AWS...
1
answers
0
votes
76
views
asked 2 days agolg...
Hi all,
1. The [documentation](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/monitoring-cloudwatch.html) states that we can view Amazon Q Business Thumbs Up / Down metrics on Cloudwatch...
1
answers
0
votes
147
views
asked 2 days agolg...
I need to use the Amazon q to generate automatic response in the chat where I should not use the pre defined response, For example like how Amazon q helping as agent assist in amazon connect by...
1
answers
0
votes
141
views
asked 2 days agolg...
Bug in Pinpoint SMSlg...
Dear AWS Support Team,
I am currently using a basic Amazon account and do not have access to dedicated support. However, I would like to report a bug I encountered on the following...
0
answers
0
votes
21
views
asked 2 days agolg...