Questions in Business Applications
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Hello,
We are implementing SES services and we need to validate the mail of the company domain, but it tells us that a valid PTR record is not found.
I added the PTR record and I do the validation...
1
answers
0
votes
63
views
asked 10 hours agolg...
Hello,
I'm using Cloud Formation for creating AWS connect instance. For this, I need to access default resources ARN in the template.
For example - While creating a user in the connect instance, we...
1
answers
0
votes
49
views
asked 10 hours agolg...
Wondering how I can share data between my Amazon Connect flow instance and a third-party application, so that I can dynamically pull data from the customer profile/system endpoint and send it to the...
1
answers
0
votes
27
views
asked 11 hours agolg...
Hi all, amazon connect places call recording in an s3 bucket with a filename in format *contactId_timestamp.wav*. How can we programmatically obtain the filename of the recording for a given call? I...
1
answers
0
votes
41
views
asked 12 hours agolg...
I need a way to notified all agents when a new call in the queue so that the agent quick transfer the current contact back to the queue and take the new call if it has priority
1
answers
0
votes
35
views
asked 13 hours agolg...
Hi,
I've been trying to make a call from Amazon connect CCP directly to a number in PH (+63) but it does not connecting.
This was working before, and I already made a request to allow calls to PH,...
0
answers
0
votes
30
views
asked a day agolg...
We are using Amazon connect and we have a flow with 4 options for customers to select when they ring us. When a customer selects 1 or 2 or 3 or 4, phones are not able to take these inputs. We have not...
0
answers
0
votes
84
views
asked a day agolg...
**Service**: AWS Lightsail
**Running**: a simple wordpress.org blog website
**Issue**: cannot send emails
**Other details**: domain name is managed via Porkbun
**similar questions**:...
1
answers
0
votes
119
views
asked a day agolg...
Phone number has been disassociated with any queues. When tryin to release it, has following notification:
We couldn't release the phone numbers. This phone number cannot be released because it’s...
1
answers
0
votes
85
views
asked 2 days agolg...
Amazon Q App Titlelg...
I updated the title of an Amazon Q application but the title in the user AWS access portal (list of apps) did not change. I also changed the title in the web experience and that did update to display...
Accepted AnswerAmazon Q
2
answers
0
votes
109
views
asked 2 days agolg...
Hello, I'm using Amazon Connect to receive inbound calls.
Now, I'd like to transfer a call to an external number and record the call....
2
answers
0
votes
101
views
asked 2 days agolg...
I am an Italian user. I send clean emails with correct and verified contents.
I get this message every now and then:
**Action: failed
Remote-MTA: dns; amazonses.com
Final-Recipient: rfc822;...
1
answers
0
votes
69
views
asked 3 days agolg...