Questions in Business Applications
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Hi Team , i am trying to implement the voice mail for amazon connect with this solution -
https://github.com/amazon-connect/voicemail-for-amazon-connect
but this solution is decommissioned and is...
4
answers
0
votes
398
views
asked 20 days agolg...
Call-Logs Retrievallg...
Hello, please how can I retrieve the Call-Logs from Amazon Connect that are displayed on the Instance site under the Contact Search category, with all the fields in there programmatically. I am using...
1
answers
0
votes
364
views
asked 20 days agolg...
I have recently created an Amazon Q Business Application and have ran into some interesting issues.
The first issue was I had to use the CLI to create the web experience. Once I did it through the...
1
answers
0
votes
248
views
asked 21 days agolg...
Is the "Latest" flow (in flow designer) the latest Saved or Published flow?
I searched the word "Latest" in the AWS Connect Documentation but couldn't find an answer.
Maybe a note should be added to...
Accepted AnswerAmazon Connect
1
answers
0
votes
385
views
asked 21 days agolg...
I'm currently integrating AWS Pinpoint with Amplify analytics to track user engagement metrics such as Monthly Active Users (MAU) and Daily Active Users (DAU). While these metrics are visible in the...
0
answers
0
votes
156
views
asked 21 days agolg...
- created a lambda in VPC, private subnet with no internet gateway or NAT.
- created ses VPC endpoint for that private subnet
- allowed all traffic for all ports on security group for now
- checked...
3
answers
0
votes
176
views
asked 21 days agolg...
Hi,
I am currently in need of mobile number from Amazon connect for my business requirements. currently there is no number available to claim, hence I have raised the request with the support agent....
1
answers
0
votes
405
views
asked 22 days agolg...
Amazon Q (for business) application can be created via AWS Management Console, and used via it's web-experience deployment (URL).
However, i want to integrate Amazon Q into my custom web application...
1
answers
0
votes
370
views
asked 22 days agolg...
Hi
I am trying to create a new connect flow using the 'show view' block - this flow has no amazon lex bots. The 'show view' block keeps resulting in an error and I can't figure out why - am I able...
3
answers
0
votes
432
views
asked 22 days agolg...
Hi Team,
I'm trying to configure Lex interaction through Connect chat. I have configured following contact flow:
1. Entry --> Get Customer Input --> welcome message
2. Based on customer question Lex...
3
answers
0
votes
398
views
asked 22 days agolg...
I try to login the workdoc link below:
[https://amazondeviceshw.awsapps.com/workdocs/loginv2/index.html#/emailSelect?sitename=amazondeviceshw]()
![Enter image description...
1
answers
0
votes
80
views
asked 22 days agolg...
Is there anyway that I could see my queue stats (ex: Total call waiting, Number of agents available) in my agent workspace?
4
answers
0
votes
392
views
asked 23 days agolg...