Questions in Business Applications
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Our company currently uses a phone number provided by a specific network carrier in the US. We are planning to switch our contact center operations to Amazon Connect. However, we want to retain our...
2
answers
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301
views
asked 12 days agolg...
Hello,
Is there is a way to simulate Amazon Connect locally? It would be helpful to speed up development
Thanks
2
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0
votes
292
views
asked 12 days agolg...
We are getting bouncebacks from our clients for emails sent through Simple Email Services because IP address 54.240.8.87 is blacklisted by SORBS. How can we get this delisted?
1
answers
0
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221
views
asked 14 days agolg...
I submitted a TFN registration form in March. The status became pending when I checked a couple days later, but then it disapeared from Registraions section in AWS. I can't find it in Phone Numbers...
0
answers
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40
views
asked 15 days agolg...
I am facing permission issue while uploading data to Data Lake within AWS Supply Chain.
Below are the permissions I have for current user:
![Enter image description...
0
answers
0
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78
views
asked 15 days agolg...
It seems like both ticket are rejected or unanswered. See Inquery 57250127547 and case ID 171648802700336.
1
answers
0
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343
views
asked 15 days agolg...
We have AWS Organization with shared account, Development account, and Staging account.
Our aws shared account have been configured to use SES and S3. My question is: is it possible for aws pinpoint...
1
answers
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588
views
asked 15 days agolg...
cannot see billing options, or even account settings to change the root user.
currently using connect to service cloud voice with Salesforce and lot of settings (clickable) links are basically leading...
1
answers
0
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391
views
asked 15 days agolg...
Hello, I would like to ask how to connect my ec2 via DCV viewer. There is no place to DCV to connect via key pair
1
answers
0
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338
views
asked 15 days agolg...
For a use case multiple recipients can be involved in a conversation and I need to track which users are opened the emails and which user are clicked the link attached in the email.
If any one of the...
0
answers
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352
views
asked 15 days agolg...
Through the standard CTI integration with Salesforce, our team is attempting to route voicemail as tasks to agents. Within Salesforce, we would like to access attributes associated with this task,...
0
answers
0
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291
views
asked 16 days agolg...
I am handling all the CTR's generated by our Connect instances in databricks. I follow the Connect documentation to get rid of duplicate records and use the most recent CTR associated with a...
1
answers
1
votes
324
views
asked 16 days agolg...