Questions in Business Applications
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Domain is modonetworkstx.com
All DNS records are set up and given verified status by SES.
No test emails are being received by any email address.
I am not getting any error messages inside SES. the...
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7
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asked 42 minutes agolg...
have implemented the sso solution using SAML2.0, but there is no reference on single logout for Amazon connect ccp.
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16
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asked 5 hours agolg...
I have been trying to use the created workmail with marketing tools like evaboot. I receive no emails from them however. I am able to send and receive emails from other services however. Is there...
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10
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asked 5 hours agolg...
So I am exploring AWS Q Business. But I got Permission Denied with 403. I check the doc and it seems I need to configure Idp in IAM Identity Center with SAML 2.0. But then, I found that my Q is...
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27
views
asked 14 hours agolg...
I am looking for some explanation / clarification on how calls get categorised as abandoned on Connect.
We occasionally seem to have situations where there are agents available, but a call gets logged...
2
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0
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26
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asked 20 hours agolg...
Not able to Import Pooled Amazon Pinpoint SMS Two-way Texting number into Amazon Connect Instancelg...
Amazon Pinpoint SMS said you must make sure all Two Way SMS numbers are imported into your Amazon Connect instance in order to route SMS Text from Customers to your Amazon Connect instance. I was...
1
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36
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asked a day agolg...
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL:
https://sms-voice.us-east-1.amazonaws.com
When I...
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0
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29
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asked a day agolg...
Deleting a domainlg...
Hi I am try set up a CMS (not on aws) and as part of that process I have to Verify the domain. When doing this I get a message saying
*The domain can not be integrated with systeme.io because it is...
2
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131
views
asked 3 days agolg...
How can I validate who is using Q for agent in my Amazon Connect instance for billing purposes?lg...
Hi,
I would need to validate witch agent is consuming Q for Amazon Connect.
I can only see total amount in my billing statement.
Thank you
2
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0
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48
views
asked 4 days agolg...
HI,
I'm having issue using Q in CCP for agent.
I'm in Central region. I'm stepup in French-Ca.
Some of the interaction with Q in CCP are in French, other are in English![Enter image description...
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32
views
asked 4 days agolg...
After Enabling Long Code and adding Phone number to Phone pool, I an trying to enable Two way Messages.
After Selecting Amazon connect and giving the IAM role (configured as given in Document), I am...
1
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0
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121
views
asked 4 days agolg...
When creating a bucket via s3 Deliver to Amazon S3 bucket I get a AMAZON_SES_SETUP_NOTIFICATION file with an Access denied error, when attempting to send an email to my domain I get a similar file per...
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0
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156
views
asked 4 days agolg...