Questions in Business Applications
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So I am exploring AWS Q Business. But I got Permission Denied with 403. I check the doc and it seems I need to configure Idp in IAM Identity Center with SAML 2.0. But then, I found that my Q is...
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23
views
asked 8 hours agolg...
I am looking for some explanation / clarification on how calls get categorised as abandoned on Connect.
We occasionally seem to have situations where there are agents available, but a call gets logged...
2
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0
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25
views
asked 14 hours agolg...
Not able to Import Pooled Amazon Pinpoint SMS Two-way Texting number into Amazon Connect Instancelg...
Amazon Pinpoint SMS said you must make sure all Two Way SMS numbers are imported into your Amazon Connect instance in order to route SMS Text from Customers to your Amazon Connect instance. I was...
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36
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asked a day agolg...
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL:
https://sms-voice.us-east-1.amazonaws.com
When I...
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29
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asked a day agolg...
Deleting a domainlg...
Hi I am try set up a CMS (not on aws) and as part of that process I have to Verify the domain. When doing this I get a message saying
*The domain can not be integrated with systeme.io because it is...
2
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131
views
asked 3 days agolg...
How can I validate who is using Q for agent in my Amazon Connect instance for billing purposes?lg...
Hi,
I would need to validate witch agent is consuming Q for Amazon Connect.
I can only see total amount in my billing statement.
Thank you
2
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47
views
asked 4 days agolg...
HI,
I'm having issue using Q in CCP for agent.
I'm in Central region. I'm stepup in French-Ca.
Some of the interaction with Q in CCP are in French, other are in English![Enter image description...
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0
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31
views
asked 4 days agolg...
After Enabling Long Code and adding Phone number to Phone pool, I an trying to enable Two way Messages.
After Selecting Amazon connect and giving the IAM role (configured as given in Document), I am...
1
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119
views
asked 4 days agolg...
When creating a bucket via s3 Deliver to Amazon S3 bucket I get a AMAZON_SES_SETUP_NOTIFICATION file with an Access denied error, when attempting to send an email to my domain I get a similar file per...
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155
views
asked 4 days agolg...
Can I setup call forwarding on an AWS Pinpoint phone number? Such that if my customer call the number I SMS text them on, that I can answer their call.
Accepted AnswerAmazon Pinpoint
1
answers
0
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96
views
asked 4 days agolg...
Team, is Amazon Connect Service in India is DoT complaint? We have potential requirement and want to board on AMAZON Connect.
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51
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asked 5 days agolg...
I want to forward all A.com website activity (in Route 53) to B.com website (under EC2 - different IP, same zone) but want all A.com email to continue to the original Workmail site setup on Route 53. ...
5
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94
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asked 5 days agolg...