Questions in Business Applications
Content language: English
Select up to 5 tags to filter
Sort by most recent
Browse through the questions and answers listed below or filter and sort to narrow down your results.
Can I setup call forwarding on an AWS Pinpoint phone number? Such that if my customer call the number I SMS text them on, that I can answer their call.
2
answers
0
votes
79
views
asked 9 hours agolg...
Hello everyone, especially AWS support team... My SES account in Oregon region which I never used after I got production access got suspended by AWS.
Following is the breakdown of what happened step...
1
answers
0
votes
66
views
asked 11 hours agolg...
Team, is Amazon Connect Service in India is DoT complaint? We have potential requirement and want to board on AMAZON Connect.
1
answers
0
votes
22
views
asked 20 hours agolg...
I want to forward all A.com website activity (in Route 53) to B.com website (under EC2 - different IP, same zone) but want all A.com email to continue to the original Workmail site setup on Route 53. ...
4
answers
0
votes
74
views
asked a day agolg...
Currently, agents log into Salesforce to gain access to the Amazon Connect CCP. We are streaming Amazon Connect Contact Trace Records (CTR) through AWS Kinesis Data Stream to Salesforce for some...
1
answers
0
votes
75
views
asked a day agolg...
I have a use case to make automated outbound calls to customers in amazon connect contact center and play a prompt to the customers about their appointment scheduled date. I am able to call the amazon...
1
answers
0
votes
71
views
asked a day agolg...
Hi,
We are trying to modify the cft template for CloudFormation to add emails to CC or BCC list so some admin users will be notified each time a new user account is created on Cognito. We looked into...
1
answers
0
votes
73
views
asked a day agolg...
Hello!
I have instances in two different regions.
Is there a way, i can create the resource on one region & sync on other. Or if i delete the config on one region it can delete on other. There is an...
1
answers
0
votes
62
views
asked a day agolg...
Hi, we set TXT records according to the instructions but we still got message that MAIL FROM record is not aligned. DMARC lookup tools did not find problems.
SPF record: "v=spf1 include:amazonses.com...
1
answers
0
votes
45
views
asked 2 days agolg...
Hi,
When customer calls while all the agents are busy, they are put to a callback queue. But when agent is back to available, they unable to callback to the customer in callback queue. What all...
1
answers
0
votes
78
views
asked 2 days agolg...
I have an ERP application that uses the SES service. But it does not send emails to recipients when emails are separated by semicolons (;) they only work with (,). I can't change the source code, as...
Accepted AnswerAmazon Simple Email Service
3
answers
0
votes
92
views
asked 2 days agolg...
Hi all, is it possible to consume a Kinesis Video Stream in real time over Websocket? Not looking to do two way communication, just need one way sending of realtime amazon connect call streams over...
1
answers
0
votes
191
views
asked 2 days agolg...