Amazon SMS delivery success rate for a specific country

Question

Currently my organisation is facing lot of issues dealing with local sms providers, and they are looking for a new SMS provider local to specific country as there is a understanding that local SMS providers are much reliable than global sms providers, how much of this is true?

I am thinking of proposing to use Amazon pinpoint for sms service, but for this I need some additional information such as:
1. SMS delivery success rate for Amazon pinpoint for a specific country
2. any restrictions/constraints for SMS service for specific countries

Where can I find the above information?

Answer

Hi, you should probably read this recent blog: https://aws.amazon.com/blogs/messaging-and-targeting/how-to-manage-global-sending-of-sms-with-amazon-pinpoint/

The section "Best Practices for Sending" answers some of your points.

Also, this blog post provides an architecture to share and control your SMS traffic: https://aws.amazon.com/blogs/messaging-and-targeting/queueing-amazon-pinpoint-api-calls-to-distribute-sms-spikes/

Finally, on cost side, have a look at https://repost.aws/knowledge-center/sns-pinpoint-high-sms-charges

In all cases, I would suggest an incremental shift - maybe starting with the countries / telcos  where you currently have most problems -  to AWS Pinpoint to mitigate the risk of the transition and get enough time to learn to better work at full scale later on.

Hope it helps,

Didier

Amazon SMS delivery success rate for a specific country

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