跳至内容

Application installation hung and caused VM to run for 50 hours

0

I was configuring a VM using the ANSYS gateway for AWS and during installation the machine was idling, it did not complete the installation or applied the 30-minute disconnect > shutdown rule. I was charged for over 50 hours. I restarted the VM and the installation completed in a couple of hours and shutdown as it was supposed to. is there any recourse for the charges?

已提问 2 年前214 查看次数
1 回答
0

Hi there,

For any billing questions, please reach out to our Account & Billing team through our Support Center. They have the tools to review your concerns.

- Zain P.

AWS
审核人员
已回答 2 年前

您未登录。 登录 发布回答。

一个好的回答可以清楚地解答问题和提供建设性反馈,并能促进提问者的职业发展。