AWS Training and Certification using same email but create new profile

Issue on AWS Training and Certification account, the builder id cannot link to my previous account. I tired to open a support ticket ,but get no reponse. How many time does it take for AWS to take a look at support ticket in AWS Training and Certification?

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培训和认证

标签

培训和认证

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English

main_kennychan

已提问 1 个月前78 查看次数

2 回答

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Usually AWS responds within 12 hours. Try to contact your Account Manager or to upgrade to a higher support plan temporarily if needed. Plans with live agent access may help troubleshoot issues faster.

专家

Giovanni Lauria

已回答 1 个月前

专家

Adeleke Adebowale J

已审核 1 个月前

main_kennychan
1 个月前
Support plan is just for AWS console,my issue is AWS training and certification, no response after 12 hour.

Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

NelliT-AWS

已回答 1 个月前

AWS Training and Certification using same email but create new profile

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