How long does it take for a case to be assigned an agent? The case I raised has not been assigned an agent for the past three days.
Case ID 177443588200596
Basic support has no SLOs at all. Paid for support tiers have varying ones based on severity. THIS is also not the support queue.
I see this case [177443588200596 ] was responded to on the 1st of April, kindly check and advise if you are still having issues.
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Basic support has no SLOs at all. Paid for support tiers have varying ones based on severity. THIS is also not the support queue.