使用AWS re:Post即您表示您同意 AWS re:Post 使用条款
AWS re:Postre:Post

Codec for recording in AWS connect

0

What is the codec Amazon connect uses to record its call recording .wav files ? I understand that AWS Elemental MediaConvert, can convert the codec to another. However, what I am looking for is the exact codec in which .wav files are recorded in AWS Connect.

主题
应用程序集成商业应用程序
标签
Amazon Connect呼叫中心运营
语言
English
Cloud9
已提问 2 年前569 查看次数
2 回答
0

The codec is PCM S16 LE. 8000 Hz 16bit.

profile picture
dmacias
已回答 2 年前
  • Cloud9
    2 年前

    Thank you. may I please get the link in AWS documents that provides info about the same ?

0

I couldn't find any documentation to support this. I went and look at the recording on one of my environments to validate.

david

profile picture
dmacias
已回答 2 年前

您未登录。 登录 发布回答。

一个好的回答可以清楚地解答问题和提供建设性反馈，并能促进提问者的职业发展。

回答问题的准则

相关内容